Panadda Yooroy
Woodridge,QLD
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments.
Overview
6
6
years of professional experience
1999
1999
years of post-secondary education
Work History
Customer Service Manager
Healthy Living Thai Massage
Springwood , QLD
11.2023 - 01.2025
- Managed daily customer service operations to ensure smooth interactions.
- Trained and mentored staff on customer engagement techniques.
- Resolved customer complaints efficiently and effectively.
Customer Service Manager
Aroma Thai Massage
Slacks Creek, Qld
03.2019 - 10.2023
- Managed daily customer service operations to ensure smooth interactions.
- Trained and mentored staff on customer engagement techniques.
- Resolved customer complaints efficiently and effectively.
- Coordinated schedules and managed staff assignments for optimal coverage.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Bachelor of Science - Science
RAMKHUMHANG UNIVERSITY
Bangkok , BKk 11.1999 - 11.2001
Nadee Wittaya
Thailand, SurinSkills
- Customer relationship management
- Customer engagement techniques
- Complaint resolution
- Staff training and mentoring
Timeline
Customer Service Manager
Healthy Living Thai Massage
11.2023 - 01.2025
Customer Service Manager
Aroma Thai Massage
03.2019 - 10.2023
Bachelor of Science - Science
RAMKHUMHANG UNIVERSITY
11.1999 - 11.2001
Nadee Wittaya