Panagiota Tasiopoulou

• Accurately managed cash transactions while handling high-volume shifts.
• Assisted in training new waitstaff members, fostering a team-oriented work environment.
• Participated in regular staff meetings and contributed ideas for improving overall service efficiency and guest satisfaction levels.

• Provided a psychological report on a cybercriminal organization in response to a case.
• Analyzed information regarding the specific cybercrime incident.

• Enhanced customer satisfaction by providing attentive service.
• Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanour.
• Contributed to increased sales by upselling menu items.
• Cultivated warm relationships with regular customers.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Effectively supervised, managed, and trained new staff members.

Assisted the Greek country Manager of Delamore Food and Beverage.

• Performed various administrative tasks such as email management, Microsoft Office utilization, document management, and communication with clients via phone calls and emails
• Handled communication with clients both within Greece and internationally

• Managed appointments, effectively coordinating with clients and staff to ensure smooth operations.
• Handled incoming mail and phone calls from customers and suppliers.
• Engaged with clients prior to their appointments to gather necessary information and address any concerns.
• Ensured customer satisfaction by promptly responding to inquiries and providing accurate information during and after appointments.