Panahi Tau
Meadow Springs,Australia
Summary
Healthcare Leader experienced in clinical governance and quality improvement. Enhanced patient safety and compliance through strategic initiatives that fostered collaboration and continuous improvement in care delivery. Improved patient outcomes by coordinating effective care and managing compliance while developing policies and auditing processes to elevate team competencies and operational efficiency.
Overview
10
10
years of professional experience
Work History
Quality Learning&Development RN / Quality Coordination
Hall&Prior
01.2024 - 02.2027
- Compliance & Accreditation
- Audit Management & Gap analysis
- Incident Reports & SIRS Reporting
- Clinical Governance
- High Risk Prevalence & Case Reviews
- Restrictive Practices
- New Strengthened Standards
- Continuous Improvement Plan
- Complaints & Opportunities for improvement
- Coroners inquests
- Commission complaints
- NQIP Audits & Submissions
- MDT & Clinical Governance Meetings
- Implementing Projects
- Facilitating Staff Competency Training
- Policy and Procedure development
- Education; Training & Mentorship
- For Purpose Aged Care
- Assisted in the training of new nursing staff and interns.
- Ensured compliance with safety protocols and infection control measures.
Clinical Assessor
Access Care Network Australia
01.2023 - 01.2024
- Conducted triangulated assessments to determine individual funding requirements for residents
- Traveled within South Metro to perform assessments
- Liaising with RACF regarding ETA and changes to daily schedules
- Completing quality control assessments and reporting outcomes
- Implemented directives from State Leads and The DoH.
- Structured daily activities to optimize workflow and ensure timely task completion
- Attending training and teams meetings to discuss changes; issues; updates
- ACNA is one of two AMOs that undertake Clinical Assessments within RACF across Perth on behalf of the Health Department.
Clinical Nurse Manager
Aegis Greenfields
Perth, Australia
01.2022 - 01.2023
- Served as a Clinical Nurse Manager at Aegis, holding the Infection Control Portfolio, where I oversaw the IPL Nurse, maintained the Covid-19 Response plan, communicated with the Health Department and relevant reporting bodies, and organised, educated, and facilitated the Government immunisation programme with staff and consumers.
- Coordinated comprehensive Medication Reviews with Pharmacy, prioritizing accuracy and patient safety.
- Managing Comprehensive wound care to ensure optimal outcomes
- Advocating for clients and providing holistic care
- Collaborated with MDT and family members to update Care Plans, ensuring alignment with client requirements.
- Engaged in frequent MDT meetings to ensure clients received tailored and effective care.
- Addressed client and family concerns, enhancing overall satisfaction and trust in care.
- Facilitating Family meetings, resident concerns, feedback
- Facilitating Toolbox training, clinical competencies and maintaining Clinical Portfolios with staff
- Facilitated training programs and mentoring for nursing students to support their professional development.
- Liaising with Park Mental Health, NDIS, MPaaCs, and all relevant organisations, partners and stakeholders
- Revising Covid-19 restrictions and measurements
- Covered RN shifts and provided on-call services to support patient care.
- Assumed responsibilities of Facility Manager during leave to maintain operational continuity.
- Supervising nursing staff to ensure compliance with care protocols.
Clinical Nurse Manager
Bedingfeld Park
Perth, Australia
01.2021 - 01.2022
- Developed clinical structure and implemented best practice guidelines aligned with aged care standards, enhancing resident care quality.
- Structured best practice guidelines for post falls assessments, wound management, and infection control, improving patient safety and care consistency.
- Implementation of Advanced Health Care Directives and EOL pathway
- Implementation of Diabetic Management Plans; Sliding Scales and PRN medication for hyperglycaemia and hypoglycaemic events
- Educated and trained care staff, fostering multi-skilled competencies in medication management, wound care, and blood glucose level readings.
- Assessing Clinical Competencies and providing education and mentorship
- Updating Care Plans in collaboration with Family members and MDT
- Collaboration with Family members and the facilitation of Family Conferences
- Facilitated discussions with local GP services to restore collaboration.
- Partnered with Hartmann Representative for continence auditing and education aimed at reducing excoriation and IAD.
- Organising medication administration and storage or S8; S4; Imprest and Nurse initiated medications in accordance with the Drugs, Poisons and Controlled substances Act1981
- Psychotropic medication reviews and the reduction and elimination of most PRN antipsychotic medications
- Providing education around SIRS and non-pharmacological Dementia related behavioural management / interventions
- Auditing monthly weights and implementation of interventions for weight loss
- Monthly / Quarterly KPI reporting
- Reporting regularly to the commission and working directly with named Clients within the Sanction report
- Perth, WA
Residential Aged Care Registered Nurse
Acacia Living
Perth, Australia
01.2020 - 01.2021
- Administration/Care planning/Identifying immediate needs
- Collaborated with on-site multidisciplinary team to coordinate comprehensive patient care.
- Clinical assessments/observations
- Critical thinking/decision making
- Comprehensive clinical handovers
- Covid-19 planning and implementation
- Infection control / development of protocols
- End of life/palliative care
- Delivered timely clinical advice and assistance, enhancing patient care quality.
- Directing and aiding care staff
- Syringe driver / SafT Intima / S8 / S4 medication
- Evaluated healthcare services to identify quality improvement opportunities.
- Fall prevention and Management strategies
- Liaising with Doctors / Specialists
- Updating Clinical Handover sheets
- Neurological assessments / Vital signs
- Diabetic management / BGL / Insulin
- Specialised care implementation
- Education / Training / Assessing
- Monitoring fluid balance / Fluid restrictions
- IDC insertion / replacement / TOV
- Initial assessments / Abbey Pain Scale
- Perth, WA
Residential Aged Care Registered Nurse
RAAFA
Meadow Springs, Australia
01.2019 - 01.2020
- Clinical assessments/observations
- Collaborated with on-site multidisciplinary team to coordinate comprehensive patient care.
- Dementia specific care, non pharmacological interventions
- Palliative care / End of life Liaising with Doctors and MPaCCS
- Continence management, personalised care and assessment of needs
- Infection control/implementing standard precautions/PPE and reporting outbreaks to the relevant authorities
- Coordinated with doctors, specialists, pharmacy, and family to enhance quality of care.
- Ensured accurate medication administration and compliance with safety standards.
- Directing and aiding care staff
- Administered medications accurately and maintained compliance with safety standards.
- Comprehensive clinical handovers
- Collaborating with on-site multidisciplinary team
- Consulting and Coordinating care with a vast MDT team including but not limited to: Care staff, Management, Speech pathology, OT, Dietician, Physio, Doctors, Specialists, Park Mental Health, RCL, Silver Chain, MPaCCS
- Liaising with Doctors/Specialists/Pharmacy/family
- Liaising with Emergency department/Clinicians/Specialists
- IDC insertion and replacement
- Morning, afternoon and night shifts
Residential Aged Care Registered Nurse
Brightwater The Cove
Perth, Australia
01.2018 - 01.2019
- Night Duty (Lead Nurse with 140 residents across 7 houses)
- Conducted clinical assessments and made critical decisions based on observations to ensure patient safety and care quality
- Hospital transfers/Clinical handover with Paramedics
- Liaising with Emergency department/Clinicians/Specialists
- S8/PRN medication administration and checks
- Neurological assessments/Ability to detect neurological deficits
- Monitored and managed fall risks to ensure resident safety and wellness
- Managed pressure area care to prevent skin breakdown and promote healing
- Wound assessments/Wound care planning/reviews
- Dysphasia assessment, aspiration assessment and monitoring
- Infection control/implementing standard precautions/PPE and reporting outbreaks to the relevant authorities
- Medication authorisation and administration (PO, SC, IM, PEG)
- PEG feeds via gravity and pump
- PEG tube replacement
- SPC insertion and replacement
- IDC insertion and replacement
- Dementia specific care, non-pharmacological interventions
- Continence management, personalised care and assessment of needs
- Conducted assessments to inform care planning
- Palliative care / Liaising with Doctors and MPaCCS
- End of life care / Inserting, commencing and monitoring Syringe Drivers
- Delivered comprehensive clinical handovers each morning to enhance continuity of care and improve team communication
- Coordinated multidisciplinary team meetings to integrate care plans and optimize patient outcomes through collaboration with various healthcare professionals
- Delivered nursing services in Perth, WA, focused on resident needs
Aboriginal Health Nurse/Care Coordinator
Arche Health
Perth, Australia
01.2017 - 01.2018
- ATSI Health Assessment
- Liaised with allied health professionals, pharmacists, specialists, and GPs to coordinate comprehensive patient care
- Advocated for patients' needs and access to services, ensuring they received appropriate support
- Aiding patients to navigate the Health system
- Encouraged and facilitated confident self-management among patients, empowering them to take charge of their health
- Developed comprehensive GPMP for patient care
- Conducted HACC assessments for service eligibility
- Delivery of Health Education
- Accurate assessment and documentation
- Management and maintenance of a catchment area
- Conducted home visits to provide patient support
- Assistance with minor surgical procedures in Clinic
- Immunisation administration
- Administered flu vaccinations to patients for prevention
- Follow up for Chronic Disease Management
- Conducted annual health assessments for patient evaluation
- Attending MDT meetings
- Attending Management meetings
- Community support and Health Promotion Programmes
- Perth, WA
Triage Nurse
East Tamaki Health Care
Auckland, New Zealand
06.2017 - 12.2017
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Prioritized and addressed urgent medical concerns, enhancing patient satisfaction through timely interventions.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
- Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
- Collaborated with multidisciplinary teams to develop individualized care plans for high-risk or complex patients.
- Improved communication among healthcare team members by serving as a liaison between patients, physicians, and nursing staff.
- Assisted with training new nursing staff on triage procedures, contributing to the overall growth of the team's competencies.
- Evaluated effectiveness of triage protocols and recommended changes to optimize patient outcomes.
- Reduced wait times for patients by swiftly assessing their conditions and directing them to appropriate care providers.
- Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
- Conducted thorough physical assessments to identify potential underlying issues that may require further medical attention or intervention.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Coordinated with multidisciplinary teams to ensure a comprehensive approach to patient care, optimizing outcomes.
- Performed rapid assessments for critical care needs, reducing wait times for emergency interventions.
- Contributed to public health awareness by participating in community outreach programs related to emergency preparedness.
- Auckland, NZ
Theatre Admissions And Discharge (TADU) Final Prac
Middlemore Hospital
Auckland, New Zealand
01.2017 - 06.2017
- Enhanced patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care.
- Increased patient satisfaction through provision of detailed discharge instructions and follow-up care resources.
- Fostered collaboration among colleagues by sharing best practices for effective coordination across discharge-related departments.
- Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
- Collaborated with interdisciplinary teams to ensure optimal patient care and smooth transitions between healthcare providers.
- Evaluated patients' needs upon admission, working closely with the medical team to develop appropriate discharge plans accordingly.
- Arranged placement of patients in facilities appropriate for level of care requirements.
- Assisted families in navigating complex healthcare systems, providing guidance on available services and support options.
- Identified and referred patients to social work department for additional coverage and services.
- Conducted follow-up evaluations with discharged patients, identifying any barriers to recovery and addressing them promptly.
- Established strong relationships with community-based organizations to provide additional resources and support for discharged patients in need of continued assistance at home or other facilities outside hospitals.
- Maintained up-to-date knowledge of regulatory requirements, ensuring compliance with all applicable laws and guidelines related to patient discharge processes.
- Coordinated transportation services for patients, ensuring seamless transfers from hospital to their next destination or in-home care provider.
- Conducted ongoing assessments of departmental performance, identifying areas for improvement and implementing necessary changes.
- Streamlined patient discharge process by coordinating with medical teams and facilitating timely communication among departments.
- Assisted front desk by performing tasks during employee absences and breaks.
- Auckland, NZ
Education
Bachelor of Nursing - Health Sciences
Manukau Institute of Technology
Auckland, NZ01-2017
Foundation Education Level4 - Health
Manukau Institute of Technology
Auckland, NZ06-2013
Foundation Education Level3 - Health
Manukau Institute of Technology
Auckland, NZ01-2013
Skills
- Compliance management
- Quality improvement
- Clinical governance
- Audit management
- Policy development
- Risk management
- Care coordination
- Multidisciplinary collaboration
- Staff training
- Clinical judgment
- Critical thinking
- Problem solving
- Effective communication
- Time management
- Managing deadlines
- Family advocacy
Additional Information
Recipient of Teressa Thomas retraining award, Recipient of the Enterprise award for Health, Certificate in Wound Care, Certificate in Infection Prevention and Control Principles in Practice, Certificate in Health Information and Privacy, Certificate in Guardrails, Certificate for Defibrillator, Certificate for Child Collapse, Certificate for Adult Collapse, Certificate for Central Venous Lines, First Aide Certificate, Manual Handling Certificate, Dyspahsia Training, Dementia Training, Wound Care Products and Management (Smith&Nephew), PEG Tube replacement/changes competency
Referees
Name: Chantal Harney (Clinical Manager)
Email: chantalharney91@gmail.com
Phone: 0404250918
Name: Tania Tamanui (Clinical Lead)
Email: tamanuitania23@gmail.com
Phone: 0429260202
Timeline
Quality Learning&Development RN / Quality Coordination
Hall&Prior
01.2024 - 02.2027
Clinical Assessor
Access Care Network Australia
01.2023 - 01.2024
Clinical Nurse Manager
Aegis Greenfields
01.2022 - 01.2023
Clinical Nurse Manager
Bedingfeld Park
01.2021 - 01.2022
Residential Aged Care Registered Nurse
Acacia Living
01.2020 - 01.2021
Residential Aged Care Registered Nurse
RAAFA
01.2019 - 01.2020
Residential Aged Care Registered Nurse
Brightwater The Cove
01.2018 - 01.2019
Triage Nurse
East Tamaki Health Care
06.2017 - 12.2017
Aboriginal Health Nurse/Care Coordinator
Arche Health
01.2017 - 01.2018
Theatre Admissions And Discharge (TADU) Final Prac
Middlemore Hospital
01.2017 - 06.2017
Bachelor of Nursing - Health Sciences
Manukau Institute of Technology
Foundation Education Level4 - Health
Manukau Institute of Technology
Foundation Education Level3 - Health
Manukau Institute of Technology