Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Referees
Timeline
Generic

Irini (Irina) Nicou

Brooklyn Park,SA

Summary

Highly organised individual who has good time management. Have a solid understanding of what is needed in a high-pressured environment and am able to communicate effectively and efficiently - both written and verbally. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations as a team member. Able to juggle multiple tasks and meet tight deadlines without compromising quality standards.

Overview

3
3
years of professional experience

Work History

Regional Customer Service Officer

SA Housing Authority
12.2023 - Current
  • Assist customers and tenants when attending the front counter with their enquiries
  • Process applications and forms
  • Bond and rent assistance
  • Book appointments
  • Provide information and brochures
  • Verbal and written communication to tenants and customers.
  • Fluent in PR Connect, Connect, ABS, Sailis


Deli Operator

Romeo Foodland
10.2021 - Current
  • Communicate and serve customers
  • Strong customer facing skills
  • Deli counter duties
  • Answer phones queries
  • Prioritise and maintain stock
  • Prepare store for opening and closing (clean)

Electorate Officer - Casual Relief

Hon Tom Koutsantonis MP, Electorate Office
09.2023 - 11.2023
  • Answer phones
  • Emails
  • General administration and correspondence
  • Communicate and help constituents
  • Filing, photocopying, printing

Trainee

Hon Tom Koutsantonis MP
06.2022 - 06.2023
  • Answer phone calls
  • Emails
  • General administration and correspondence
  • Communicate and help constituents
  • Filing, photocopying, printing

Cotton On Kids
10.2021 - 01.2022
  • Communicate with customers
  • Strong customer facing skills
  • Answer phones
  • Stock control
  • Maintain store visuals
  • Process payments
  • Banking

Education

Business Certificate 3 -

TIME Education
Mile End, SA
06.2023

Year 12 - SACE -

Henley High School
Henley Beach, SA
11.2021

Lockleys North Primary School
Lockleys SA
12.2016

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Port Adelaide Greek School
2012

Skills

  • Strong communication and interpersonal skills
  • Highly organized and good time management
  • Work independently or in a team environment
  • Excellent computing skills
  • Hard working and eager to learn
  • Excellent rapport building skills
  • Self-Motivated
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Problem-Solving
  • Excellent Communication
  • Cultural Awareness

Additional Information

  • Covid Status: Fully Vaccinated

Interests

• Volunteer kitchen hand and waiting staff for restaurant opening

• Spending time with family and friends

• Movies

• Music

• Language (Greek)

Referees

Betty Livaditis

Office Manager

Hon Tom Koutsantonis MP

229 Henley Beach Road

Torrensville SA 5031

Mobile: 0403 984 721


Marco Faraone

Foodland Lockleys Manager

Mobile: 0400 546 674


Marina Hatsitsopanidis

Medical Product Specialist

Mobile: 0429 380 436

Timeline

Regional Customer Service Officer

SA Housing Authority
12.2023 - Current

Electorate Officer - Casual Relief

Hon Tom Koutsantonis MP, Electorate Office
09.2023 - 11.2023

Trainee

Hon Tom Koutsantonis MP
06.2022 - 06.2023

Deli Operator

Romeo Foodland
10.2021 - Current

Cotton On Kids
10.2021 - 01.2022

Business Certificate 3 -

TIME Education

Year 12 - SACE -

Henley High School

Lockleys North Primary School

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Port Adelaide Greek School
Irini (Irina) Nicou