Panchali Pitigala
Melbourne,Australia
Summary
ERP Consultant with a strong expertise in project scope evaluation and client needs assessment, specializing in finance consultancy. Hardworking and dynamic, consistently going the extra mile to complete deliveries and exceed performance objectives. Demonstrated success in delivering finance solutions, driving customer satisfaction, and contributing to organizational growth. Skilled in system configuration, financial reporting, data migration, and compliance. Proven ability to deliver results and ensure timely project delivery.
Overview
6
6
years of professional experience
Work History
FUNCTIONAL CONSULTANT
Fortude Pty Ltd
Melbourne, Australia
11.2023 - Current
- Acted as a functional consultant for a new and on-going project implementations focused on finance and non-finance processes.
- Collected and analyzed customer requirements to ensure alignment with project goals.
- Performed configurations for finance functions, prepared master data as per customer requirements (e.g., Chart of Accounts), and finalized configurations for seamless project execution.
- Configured and formatted financial reports, including Profit and Loss Accounts and Balance Sheets.
- Conducted extensive R&D to address new tasks and areas, ensuring the seamless delivery of customer requirements.
- Performed comprehensive testing on finance functions such as Accounts Payables, Accounts Receivables, General Ledger, and Fixed Assets.
- Created detailed documentation of all configurations, maintained testing logs, and tracked issue resolution.
ASSOCIATE CONSULTANT
Fortude Private Limited
Colombo, Sri Lanka
12.2020 - 07.2023
- Led finance digital initiatives within the Digital Transformation Team, providing innovative solutions and driving project implementation.
- Validated requests with Finance Single Point of Contact(SPOC) and initiated, planned, and delivered finance solutions.
- Collaborated with Corporate and SBU Finance functions to identify and analyze system enhancements and automation opportunities, conducting feasibility studies and extensive R&D.
- Served as a Finance Consultant for system queries and change requests in the Infor M3 system and integrated systems.
- Managed change requests by gathering requirements, developing solutions, conducting R&D, running test cases, documenting solutions, and delivering implementations, along with providing post-go-live support.
- Engaged in RAPID, a large-scale ERP system revamp project, focusing on standardizations, customizations, integrations, and configurations.
- Conducted master data cleansing and standardization, and led data migration activities to the new RAPID environment.
- Led the Report Rationalization initiative to standardize reports among apparel clusters.
- Provided comprehensive business support for ERP systems and finance applications, including report requirements and process clarifications to the end users.
- Provided backend data dumps for project requirements by querying the databases for business analysis, and audit purposes.
- Presented finance project progress and key highlights to the client's Finance Director.
- Handled ERP system access requests for all finance initiatives.
JUNIOR ASSOCIATE - ACCOUNTING AND FINANCE
Brisca Management Service Pvt Ltd
Colombo, Sri Lanka
03.2020 - 12.2020
- Managed bookkeeping and finance services for multiple small and medium-sized businesses in Australia using MYOB AccountRight and XERO accounting software.
- Prepared balance sheets and profit and loss accounts on a monthly and quarterly basis.
- Performed reconciliations for bank accounts, credit cards, loan accounts, and payroll.
- Generated and analyzed financial reports,includingbalance sheets, profit and loss statements, and cash flow statements.
- Prepared quarterly BAS and GST compliance reports and monthly IAS.
- Conducted monthly reconciliations with statements from the Australian Taxation Office for payments and interest on BAS and IAS.
- Managed customer relationships through effective communication and supportive interactions.
- Ensured team efficiency by consistently meeting finance reporting deadlines.
BILLING ASSOCIATE
VIRTUSA (PVT) LTD.
Colombo, Sri Lanka
07.2018 - 02.2020
- Provided comprehensive finance services for billing activities for Telstra Corporation, Australia, under Global Finance Services.
- Managed service level exceptions by assessing claims and generating invoices.
- Processed billing inquiries, handled customer accounts in the Telstra Legacy System, and wrote off debtor balances.
- Reconciled customer account balances through billing adjustments.
- Conducted wholesale reconciliations to balance terminated customer account balances in the billing system.
- Investigated fraud alerts, managed fraud-related tasks, and generated customer notifications.
- Efficiently handled escalations, ensuring timely delivery and high customer satisfaction.
- Addressed customer requests and provided support by generating ad-hoc reports.
Education
Master of Business Information Systems -
La Trobe University
Bundoora, VIC, Australia07-2025
Bachelor of Business Administration -
University of Peradeniya
Peradeniya, Sri Lanka12.2019
G.C.E. Advanced Level & Ordinary Level -
Pushpadana Girls' College
Kandy, Sri Lanka12-2014
Skills
- Excellent Communication
- Customer Satisfaction
- Time Management
- Critical Thinking
- Ability to Work Under Pressure
- Potentiality to accept challenges
- Keen focus on clients' needs
- Teamwork & Collaboration
- Strong analytical and investigative skills
- Stakeholder Management
- Infor M3 ERP system
- Digital Transformation
- Project Implementation
- Project Documentation
- Technical Documentation
- Accounting
- Bookkeeping
- Xero
- MYOB
- MS Office
- G-Suite
Websites
Accomplishments
- Awards at Virtusa Pvt Ltd, Rookie Award for Individual Recognition of delivery excellence recognized by Virtusa. (2018)
- Awards at Virtusa Pvt Ltd, Best project team award in recognition of delivery excellence recognized by Virtusa. (2018)
- Awards at Rotary International District 3220, Award of Excellence for the Most Outstanding Secretary of Rotary International District 3220 for the year 2016-17
- Awards at Rotary International District 3220, Award of Excellence with Honors of Spirit of Service by of Rotary International District 3220 for the year 2016-17
References
References available upon request.
Timeline
FUNCTIONAL CONSULTANT
Fortude Pty Ltd
11.2023 - Current
ASSOCIATE CONSULTANT
Fortude Private Limited
12.2020 - 07.2023
JUNIOR ASSOCIATE - ACCOUNTING AND FINANCE
Brisca Management Service Pvt Ltd
03.2020 - 12.2020
BILLING ASSOCIATE
VIRTUSA (PVT) LTD.
07.2018 - 02.2020
Master of Business Information Systems -
La Trobe University
Bachelor of Business Administration -
University of Peradeniya
G.C.E. Advanced Level & Ordinary Level -
Pushpadana Girls' College
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