Summary
Overview
Work History
Education
Skills
Accomplishments
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SeniorSoftwareEngineer
Pandaa Murphy

Pandaa Murphy

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Owner

Self Employed
10.2023 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong client relationships through consistent communication and attentive service.
  • Increased sales revenue with targeted marketing campaigns and strategic product positioning.
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • Improved team performance by consistently demonstrating leadership and strong work ethic during practices and games.
  • Enhanced team cohesion by actively participating in team-building activities and fostering positive relationships with teammates.
  • Assisted coaching staff with the development of game strategies, analyzing opponents'' strengths and weaknesses for competitive advantage.
  • Promoted the importance of sportsmanship, discipline, and teamwork both on and off the field to uphold the reputation of the organization.
  • Served as a mentor to younger players, providing guidance on skill development, technique refinement, and overall improvement.
  • Participated in community outreach events as a representative of the organization, promoting sports awareness and encouraging youth involvement in athletics.
  • Strengthened physical endurance through disciplined adherence to strength conditioning programs designed by professional trainers.
  • Excelled under pressure situations during high-stakes competitions, contributing significantly to team victories.
  • Developed advanced technical skills through continuous practice sessions, resulting in enhanced on-field performance during games.
  • Consistently demonstrated exceptional work ethic both individually and within a team setting, motivating others toward collective success.
  • Supported teammates during challenging moments or setbacks in competition play by offering encouragement and constructive feedback.
  • Maintained a strong understanding of relevant rules, regulations, and guidelines governing competition to ensure adherence and avoid penalties.
  • Pursued ongoing professional development opportunities such as workshops, conferences, or additional training sessions aimed at enhancing performance.

CEO

Self Employed
03.2023 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Expanded market share through successful acquisitions and mergers.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
  • Optimized supply chain operations for reduced costs and increased efficiency.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Streamlined business processes, resulting in increased operational efficiency across all departments.
  • Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Established foundational processes for business operations.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Devised and presented business plans and forecasts to board of directors.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Oversaw divisional marketing, advertising and new product development.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Represented organization at industry conferences and events.

Owner

Self Employed
10.2017 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Improved worksite safety by conducting regular hazard assessments and implementing appropriate measures.
  • Assisted in completing projects on time by efficiently organizing tools, materials, and equipment for tradesmen.
  • Increased customer satisfaction with timely job completion and attention to detail in all tasks performed.
  • Supported skilled tradesmen in various tasks, resulting in more efficient work processes and higher quality outcomes.
  • Enhanced team productivity by maintaining a clean and organized workspace, allowing for smoother operations.
  • Facilitated effective communication between team members, fostering an environment of collaboration and shared knowledge.
  • Promoted adherence to industry standards and best practices by consistently following guidelines during all job tasks.
  • Provided exceptional customer service to clients, addressing their needs promptly while maintaining professional relationships.
  • Enhanced client satisfaction by providing expert guidance on international trade regulations and procedures.
  • Streamlined trade processes for improved efficiency and cost reduction through continuous evaluation and optimization of workflows.
  • Boosted company profitability with diligent monitoring of market trends and identification of new business opportunities.
  • Negotiated favorable contracts with vendors and suppliers, optimizing costs while maintaining high quality standards.
  • Facilitated prompt resolution of disputes between buyers and sellers, preserving positive business relationships.
  • Prepared accurate documentation for customs clearance, ensuring timely delivery of goods without penalties or delays.
  • Implemented efficient inventory management systems to monitor stock levels, reduce waste, and optimize turnover rates.
  • Participated in industry conferences and seminars to stay updated on current trends, legislation changes, and emerging technologies in the field of global trade.
  • Assisted in the development of marketing strategies to promote company services within target industries locally and abroad.
  • Coordinated logistics operations for seamless movement of goods across borders while meeting tight deadlines under challenging circumstances.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
  • Reduced safety hazards by promptly addressing electrical issues, repairing broken appliances, and fixing damaged structures.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Increased client retention rate with proactive follow-ups after job completion to ensure satisfaction with the work performed.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
  • Kept up-to-date with industry trends and advancements in technology to ensure the use of cutting-edge techniques when executing handyman projects.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Removed and repaired carpet and wood flooring.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for Number square foot facility.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Responded to maintenance requests in Type property with great speed and efficiency.
  • Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
  • Conferred with contracted workers about needs and provided expertise in Type jobs and tool use.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Executed tasks within time and budget constraints.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Replaced worn or broken parts on machines and equipment.
  • Rewired and replaced faulty electrical components in equipment.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Repaired and replaced pumps, valves and motors.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Wrote and revised maintenance procedures.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.

Volunteer

Salvation Army
09.2011 - Current
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.

Technician

Wyncity Bowl & Entertainment
08.2022 - 03.2023
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
  • Optimized system performance through thorough testing, analysis, and adjustments as needed.
  • Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
  • Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
  • Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
  • Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
  • Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Organized work to meet demanding production goals.
  • Tested components and systems to evaluate performance and identify concerns.
  • Completed job reports and logs immediately following service calls.
  • Addressed routine equipment maintenance according to established schedule.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
  • Tracked and recorded parts and labor costs related to each service call.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Suggested specialized fixtures, test equipment and procedures for failure analysis.
  • Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Managed maintenance activities, supervised staff and inspected equipment.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Researched and implemented new technologies and equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Wrote and revised maintenance procedures.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.

Driver

Uber
11.2021 - 08.2022
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Obtained signatures from customers upon delivery of goods.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Upheld high standards of professionalism and discretion when working with high-value clients.

Truck Mechanic

Mahoneys Haulage
12.2019 - 06.2020
  • Improved truck maintenance efficiency by implementing a preventative maintenance schedule and tracking system.
  • Increased customer satisfaction with timely repairs, adhering to strict deadlines and providing clear communication throughout the process.
  • Diagnosed complex mechanical issues using advanced diagnostic tools and techniques, resulting in reduced repair times and more accurate solutions.
  • Conducted thorough inspections of trucks to identify necessary repairs, ensuring optimal performance and safety on the road.
  • Collaborated with team members to complete large-scale projects efficiently, maintaining open lines of communication and strong teamwork dynamics.
  • Maintained detailed records of all repairs, services, and parts used for accurate inventory management and future reference.
  • Enhanced shop productivity by organizing workspaces, maintaining clean environments, and adhering to strict safety protocols.
  • Rebuilt diesel engines to restore their performance, extending the life of valuable company assets.
  • Streamlined repair processes by utilizing high-quality replacement parts from reputable suppliers, ensuring reliability in completed jobs.
  • Assisted fleet managers in developing comprehensive maintenance plans for long-term vehicle care and reduced downtime due to unexpected breakdowns.
  • Employed welding skills when necessary for structural repairs on chassis frames or other critical components of trucks.
  • Remained current on industry trends through ongoing professional development opportunities such as workshops or training seminars; applying updated knowledge to daily tasks.
  • Resolved client concerns or complaints with professionalism, empathy, and a focus on finding a satisfactory solution for both parties involved.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Expertly performed electrical system diagnostics and repairs; ensuring truck safety and reliability through proactive attention to potential issues.
  • Provided input during team meetings for process improvements or ways to enhance overall shop performance.
  • Diagnosed mechanical problems for repair or replacement.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Determined cost-effective solutions to mechanical issues, saving company money.

Labor Contractor

Self Employed
12.2012 - 12.2019
  • Enhanced project efficiency by effectively coordinating and allocating labor resources.
  • Streamlined communication between clients and laborers, ensuring smooth project execution.
  • Reduced project delays by proactively identifying and addressing potential issues in advance.
  • Achieved consistent client satisfaction with timely completion of projects through diligent oversight.
  • Collaborated with team members to develop comprehensive project plans, optimizing resource utilization.
  • Mentored junior staff members on proper work techniques and safety protocols, fostering a positive work environment.
  • Managed complex projects successfully by maintaining strong relationships with clients, vendors, and subcontractors.
  • Negotiated favorable contracts for clients while ensuring compliance with local regulations and industry standards.
  • Trained new labor contractors on company policies and procedures, contributing to overall team efficiency.
  • Advised clients on best practices for their specific projects, resulting in increased client satisfaction and repeat business.
  • Conducted regular site visits to monitor progress, address concerns, and maintain high-quality workmanship throughout all stages of projects.
  • Ensured adherence to strict safety guidelines by conducting thorough training sessions for all workers involved in each project.
  • Maintained accurate records of employee hours worked and materials used for precise billing purposes and efficient budget management.
  • Developed strong professional relationships with suppliers to secure competitive pricing on materials needed for various projects.
  • Evaluated worker performance regularly through feedback from supervisors or direct observation during site visits.
  • Initiated and maintained open channels of communication with clients, keeping them informed of project status and addressing any concerns promptly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Organized materials, tools, and equipment to supply team members.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
  • Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Mixed and poured concrete for variety of projects.
  • Installed drywall, siding and other structural components.
  • Operated forklifts and boom lifts to complete various tasks.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Helped with erecting scaffolding and ladders.
  • Helped with door and window installations.
  • Worked on sites, installing roofs and other exterior components.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

Sales Representative

Tupperware
10.2017 - 10.2018
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.

Sales Representative

Avon
03.2017 - 12.2017
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Forged strong partnerships with industry influencers to elevate brand reputation within the market.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Leveraged data-driven insights from market research to inform decision-making during client presentations.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Volunteer

Headspace
07.2014 - 12.2016
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Elevated audience engagement by incorporating compelling storytelling techniques and relatable anecdotes.
  • Enhanced event success by tailoring speech content to align with specific themes and objectives.
  • Delivered high-quality presentations for diverse audiences, driving increased brand awareness and interest.
  • Captivated attention with dynamic speaking styles and skillful use of visual aids.
  • Connected with attendees through empathetic listening and genuine responses during Q&A sessions.
  • Established credibility as a speaker by conducting thorough research on industry trends and relevant topics.
  • Inspired action within the audience by sharing personal experiences and lessons learned throughout career journey.
  • Collaborated closely with event organizers to ensure seamless integration of messaging into overall program goals.
  • Received consistently positive feedback from event attendees, leading to numerous invitations for future engagements.
  • Expanded professional network through active participation in industry conferences, workshops, and seminars.
  • Promoted thought leadership within the field by authoring articles, blog posts, and whitepapers on key topics of interest.
  • Secured lucrative speaking contracts through effective negotiation skills and proven track record of successful events.
  • Developed customized speeches for various clients, showcasing adaptability in addressing unique needs and concerns.
  • Increased audience interaction by utilizing social media platforms before, during, and after events for real-time engagement.
  • Fostered an inclusive environment during presentations by addressing diverse perspectives and promoting open dialogue among participants.
  • Continuously refined speaking skills through ongoing professional development opportunities such as workshops or coaching sessions.
  • Maximized impact of message delivery by employing persuasive communication strategies tailored to specific audiences demographics.
  • Demonstrated expertise in subject matter through staying current on industry developments and maintaining strong relationships with fellow professionals in the field.
  • Earned recognition as a sought-after speaker due to consistently delivering compelling presentations that resonated with audiences.
  • Contributed to the growth of personal brand as a speaker by consistently exceeding client expectations and maintaining a high level of professionalism throughout all engagements.
  • Presented information regarding Subject to groups of Number people.
  • Researched material extensively before writing informative speeches.
  • Implemented stories and anecdotes into speeches to make information more entertaining.
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Coordinated media interviews with organization staff, board members and volunteers.
  • Used various social media platforms for media and blogger outreach.
  • Supported public relations managers with writing, researching and preparation of materials
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Produced and distributed brochures, newsletters and press kits.

Sales Representative

Younique
10.2013 - 11.2016
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Forged strong partnerships with industry influencers to elevate brand reputation within the market.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.

Volunteer

Reach Foundation
03.2014 - 03.2016
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Enhanced audience engagement by incorporating storytelling and real-life experiences into presentations.
  • Delivered motivational speeches for various organizations, resulting in increased morale and productivity.
  • Tailored presentations to diverse audiences, ensuring relevance and understanding of the subject matter.
  • Developed custom workshops on communication skills, leadership development, and team building for corporate clients.
  • Collaborated with event organizers to ensure seamless execution of keynote speeches at conferences and industry events.
  • Utilized multimedia resources to create visually engaging presentations that complemented verbal content.

Heavy Diesel Mechanic

Finch Industries
06.2014 - 12.2014
  • Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel machinery.
  • Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
  • Improved fuel efficiency for fleet vehicles through regular engine tune-ups and optimizations.
  • Streamlined workflow in the repair shop, maintaining a clean and organized workspace to facilitate efficient repairs.

IT Work Experience

Galvin Park Secondary College
06.2013 - 12.2013
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Streamlined IT support processes, resulting in increased productivity within the department.
  • Developed and documented standard operating procedures for consistent IT service delivery across the organization.
  • Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
  • Increased cybersecurity measures by conducting regular vulnerability assessments and applying critical patches as needed.
  • Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
  • Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Assisted in migrating critical infrastructure to cloud-based solutions, reducing overhead costs while increasing scalability and performance capabilities.
  • Supported the roll-out of company-wide digital transformation initiatives through effective change management strategies.
  • Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.

Volunteer

The Smith Family
01.2013 - 12.2013
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
  • Developed marketing materials for events, increasing public interest and attendance rates.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
  • Spearheaded special projects, driving innovation within the organization''s programs and initiatives.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.

Education

Undergraduate Degree - Early Childhood Education

Victoria University
Melbourne, VIC
07.2022

Advanced Diploma - Information Technology

Australian Leading Institute Of Technology
Melbourne, VIC
10.2017

Certificate IV - Accounting

Victoria University
Melbourne, VIC
07.2017

Advanced Diploma - Business Administration And Management

Evocca College
Werribee, VIC
12.2015

Diploma - Information Technology

Evocca College
Melbourne, VIC
11.2015

Diploma - Youth Services

Evocca College
Online
11.2014

Certificate III - Information Technology

Kangan Institute
Melbourne, VIC
11.2014

Skills

  • Labor Relations
  • Business Management
  • KPI Management
  • Budget Administration
  • Regulatory Compliance
  • Administrative Oversight
  • Marketing
  • Staff hiring
  • Capital pursuit
  • Client Service
  • Talent Development
  • Financial Management
  • Sales Leadership
  • Business marketing
  • Sales management
  • Operations Management
  • Business launch
  • Business Administration
  • Business Planning
  • Customer Relations
  • Project Management
  • Strategic Planning
  • Partnership Development
  • Staff Management
  • Project estimating
  • Verbal and written communication
  • Relationship Building
  • Quality Management Systems
  • Contract Management
  • Small business operations
  • Budget Development
  • Employee Development
  • Consulting
  • Product branding
  • Business Development
  • Negotiation
  • Quality Assurance
  • Resources Allocation
  • Employee Training
  • Customer Service
  • Accounting management
  • Negotiation and Persuasion
  • Team Collaboration and Leadership
  • Incident Response
  • Entrepreneurial personality
  • Policies and Procedures Development
  • Sales Planning
  • Issue Resolution
  • Professional Networking
  • Purchasing and planning
  • Vendor Relationship Management
  • Process Improvement
  • Attention to Detail
  • Sales strategics
  • Start-Up Operations
  • Organizational Development
  • Coaching and Mentoring
  • Driven and Determined
  • Performance Improvement
  • Strategic Decision-Making
  • Social Media Marketing
  • Task Delegation
  • Sales Development
  • Cost analysis and savings
  • Work Planning and Prioritization
  • Cost Control and Budgeting
  • KPI Tracking
  • Administrative Management
  • Business Forecasting
  • Data Analysis
  • Inventory Management
  • Schedule Management
  • Customer Retention
  • Data Management
  • Contract Administration
  • Revenue Generation
  • Cost Control
  • Customer Service Management

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.
  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Achieved Result by introducing Software for Type tasks.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Owner

Self Employed
10.2023 - Current

CEO

Self Employed
03.2023 - Current

Technician

Wyncity Bowl & Entertainment
08.2022 - 03.2023

Driver

Uber
11.2021 - 08.2022

Truck Mechanic

Mahoneys Haulage
12.2019 - 06.2020

Owner

Self Employed
10.2017 - Current

Sales Representative

Tupperware
10.2017 - 10.2018

Sales Representative

Avon
03.2017 - 12.2017

Volunteer

Headspace
07.2014 - 12.2016

Heavy Diesel Mechanic

Finch Industries
06.2014 - 12.2014

Volunteer

Reach Foundation
03.2014 - 03.2016

Sales Representative

Younique
10.2013 - 11.2016

IT Work Experience

Galvin Park Secondary College
06.2013 - 12.2013

Volunteer

The Smith Family
01.2013 - 12.2013

Labor Contractor

Self Employed
12.2012 - 12.2019

Volunteer

Salvation Army
09.2011 - Current

Undergraduate Degree - Early Childhood Education

Victoria University

Advanced Diploma - Information Technology

Australian Leading Institute Of Technology

Certificate IV - Accounting

Victoria University

Advanced Diploma - Business Administration And Management

Evocca College

Diploma - Information Technology

Evocca College

Diploma - Youth Services

Evocca College

Certificate III - Information Technology

Kangan Institute

Quote

Innovation distinguishes between a leader and a follower.
Steve Jobs

Work Availability

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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveFlexible work hoursPersonal development programsTeam Building / Company Retreats
Pandaa Murphy