Paneekan Kumwan
Cecil Hills,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Hospitality industry.
Ready to help team achieve company goals.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
According to experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns.
Overview
5
5
years of professional experience
Work History
Office Cleaner
Ezko Property Services
Parramatta, NSW
06.2021 - Current
- Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Handled equipment, chemicals and materials properly and with caution.
Barista and All Rounder
Taste Baguette
Liverpool, NSW
08.2018 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Food and Beverage Attendant
Airport Retail Enterprises
Mascot, NSW
10.2017 - 10.2021
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Answered customers' questions, recommended items and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Barista and All Rounder
Cefe Lelunar
Liverpool, NSW
09.2015 - 10.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Ordered and received products and supplies to stock kitchen areas.
Education
Certificate III - Advance English For Further Study
TAFE NSW
LiverpoolDiploma - Human Resources Management
Bridge Business College
Sydney02.2016
Bachelor of Hotel And Tourism Management - Hospitality
Sripatum University
Bangkok, Thailand02.2012
Skills
- Multitasking and Prioritization
- Facility and Site Cleaning
- Food Serving and Preparation
- Customer Service
- Hospitality and Professionalism
- Cleaning and Sanitizing
- Attention to Detail
- Calm Under Pressure
- Reliable and Dependable
- Relationship Building
Timeline
Office Cleaner
Ezko Property Services
06.2021 - Current
Barista and All Rounder
Taste Baguette
08.2018 - Current
Food and Beverage Attendant
Airport Retail Enterprises
10.2017 - 10.2021
Barista and All Rounder
Cefe Lelunar
09.2015 - 10.2017
Certificate III - Advance English For Further Study
TAFE NSW
Diploma - Human Resources Management
Bridge Business College
Bachelor of Hotel And Tourism Management - Hospitality
Sripatum University