Summary
Overview
Work History
Education
Skills
Keep up to date on current trends in cosmetic & fashion
Languages
Timeline
Generic

Panha Ong

Cremorne

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Aeon Mail
03.2008 - 07.2010
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.

Sales Supervisor

Fortuna Hotel
01.2006 - 02.2008
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.

Food Service Worker

Parents' Street Cafe
02.2003 - 10.2005
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

No Degree - Certificate III in English

NSW Tafe
St Leonards, NSW
12.2023

No Degree - Completed Year 10

Bak Touk High School
Phnom Penh
12.2004

Skills

  • Cash Handling
  • Goal-Oriented
  • Sales expertise
  • Display building
  • Reliable and Responsible
  • Team Cooperation
  • Adaptable and Flexible
  • Honest and Dependable
  • Creative Thinking
  • Flexible Hours
  • Customer Service
  • Friendly and Helpful

Keep up to date on current trends in cosmetic & fashion

  • Constantly browse the internet on current trends on popular cosmetics used by celebrities.
  • Research on organic & less evasive cosmetics for sensitive skins
  • Enjoy seasonal fashions for different cultures
  • Like to coordinate different styles & colours for different individuals


Languages

English
Full Professional
Cambodian
Native or Bilingual
Chinese (Mandarin)
Elementary
Thai
Elementary

Timeline

Sales Assistant

Aeon Mail
03.2008 - 07.2010

Sales Supervisor

Fortuna Hotel
01.2006 - 02.2008

Food Service Worker

Parents' Street Cafe
02.2003 - 10.2005

No Degree - Certificate III in English

NSW Tafe

No Degree - Completed Year 10

Bak Touk High School

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Panha Ong