Summary
Overview
Work History
Education
Skills
Projects and Activities
Timeline
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Pann Thitsar

Wollongong

Summary

With a Master's in Professional Accounting Advanced, a Bachelor's in English, and ample experience in customer-centric functions, I bring a unique combination of analytical, communicational, and stakeholder management skills. Dedicated and adaptable professional with a strong background in leadership and meticulous attention to detail, as a KYC Analyst Team Leader, I honed my skills in team management, process improvement, commitment to precision and quality. Proficient in MS Office and equipped with effective communication skills, I excel at presenting, organizing, and reporting data.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
10.2023 - Current
  • Oversaw the cosmetics section of 300+ SKUs, ensuring compliance with planograms and visual merchandising aligned with weekly promotional changes with procedural accuracy
  • Managed bi-annual stocktakes and reconciled stock discrepancies
  • Managed stock levels and purchase placement for optimal inventory availability
  • Liaised with customers and team members to solve product-related queries, offering prompt and quality service

Senior KYC Analyst

Sumitomo Mitsui Banking Corporation (Yangon Branch)
01.2020 - 07.2023
  • Supervised a team of 4 KYC Analysts, overseeing daily workflow distribution and performance management
  • Completed and reviewed over 500+ customer accounts annually, ensuring full compliance with AML and KYC requirements
  • Presented monthly performance reports to senior management, highlighting team productivity and regulatory compliance trends
  • Provided training program resulting in 95% team accuracy in regulatory compliance checks
  • Achieved 100% on-time submission of high-risk and moderate-risk clients to meet internal and external deadlines
  • Established proactive communication protocols for relevant departments, resolving inquiries promptly, and ensuring a seamless KYC reviewing process
  • Received the Regional Kaizen Award 2022 for leading a compliance process improvement project that cut review time by 30%

Accounting and Finance Intern

Amazing Holidays Group
10.2019 - 12.2019
  • Assisted in preparing financial statements including balance sheets, income statements, and cash flow reports
  • Participated in account reconciliations, invoice processing, and month-end closing activities, ensuring accurate ledger entries and financial compliance
  • Gained practical experience in using accounting software and Excel spreadsheets to support reporting
  • Proficiently prepared and processed accurate invoices for Account Receivables

Education

Master of Professional Accounting Advanced -

University of Wollongong
Wollongong, NSW
08-2025

Bachelor of Arts - English Literature

University of Yangon
Yangon, Myanmar
09-2019

Skills

  • Collections and invoice processing
  • Account monitoring
  • Customer service and engagement
  • Compliance reporting
  • Transaction monitoring
  • Basic audit principles
  • Microsoft Excel proficiency
  • Tax law
  • Research and documentation
  • AML compliance and due diligence

Projects and Activities

Rotary Club of Corrimal (August 2023 – Current)

  • Join weekly community cleanups targeting sustainable environment


Mundo Lingo    (March 2019 – December 2019)

  • Organized and hosted regular language exchange events in Yangon, fostering a diverse and inclusive community
  • Managed event logistics, including scheduling, venue arrangements, and promotion through various channels, resulting in high attendance rates (50-90 people per event)
  • Developed and maintained professional relationships with local language schools, cultural centres, embassies, and community organizations to expand the network and reach of the event

Global Volunteer Program with AIESEC   (April 2018 – May 2018)

  • Volunteered as an English teacher in Vietnam, providing language instructions to adults aged 18- 35
  • Developed and delivered lesson plans, focusing on English language proficiency, communication skills, and cultural awareness
  • Participated in culture and community events

Timeline

Pharmacy Assistant

Chemist Warehouse
10.2023 - Current

Senior KYC Analyst

Sumitomo Mitsui Banking Corporation (Yangon Branch)
01.2020 - 07.2023

Accounting and Finance Intern

Amazing Holidays Group
10.2019 - 12.2019

Master of Professional Accounting Advanced -

University of Wollongong

Bachelor of Arts - English Literature

University of Yangon
Pann Thitsar