Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pannipa Wongtham

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress Supervisor

Kinn Thai Restaurant
12.2020 - Current


  • Greeted new customers, discussed specials, and took drink orders.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Childcare Educator

Glorykids Childcare Centre
01.2023 - Current
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
  • Promoted sensory development by providing access to different textures.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Established positive relationships with students and families.
  • Managed behaviour issues effectively using appropriate techniques such as redirection or time-out methods when necessary.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Supported students in developing self-esteem and self-confidence.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.

Education

High School Diploma -

Narre Warren South P-12 College
Narre Warren South, VIC
11.2023

Skills

  • Early Childhood Education
  • Play-Based Learning
  • Training in food handling preparation
  • Active listener
  • Health and safety
  • Cultural Sensitivity
  • Student Behaviour and Progress Reporting
  • Friendly and likeable
  • First Aid Training

Certification

  • Cert III Early Childhood Education and Care
  • Cert II Community Service
  • VCAL- Year 12
  • RSA Certificate
  • Food and Safety Handling
  • First Aids
  • Police Check

Languages

English
Full Professional
Thai
Full Professional

Timeline

Childcare Educator

Glorykids Childcare Centre
01.2023 - Current

Waitress Supervisor

Kinn Thai Restaurant
12.2020 - Current

High School Diploma -

Narre Warren South P-12 College

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Pannipa Wongtham