Matapo Rakei
Gold Coast,QLD
Summary
Adept at enhancing operational efficiency and safety, I leveraged my technical knowledge and adaptability to exceed performance standards at both Cleanaway and CSA Specialised Services. My expertise in vacuum truck operations and emergency response, coupled with a strong customer relations skill, significantly improved service quality and client satisfaction.
Overview
15
15
years of professional experience
Work History
Plant Operator
CSA SPECIALISED SERVICES
01.2024 - Current
- Maintained high safety standards through regular vehicle inspections and adherence to company protocols.
- Resolved client issues through timely communication and professional conduct during service calls.
- Maintained company equipment inventory, ensuring sufficient supplies were available for each project''s completion without delays.
- Maximized productivity by accurately completing required paperwork, including timesheets, service reports, and incident logs.
- Adapted to various job site conditions, ensuring safe and efficient operation of the vacuum truck in diverse settings.
- Protected natural resources by adhering to environmental guidelines when handling waste materials at disposal facilities.
- Assisted in training new hires, sharing expertise to improve overall team performance.
- Increased customer satisfaction by carefully listening to client needs and adjusting services accordingly.
- Collaborated with team members to complete complex jobs, promoting a positive work environment.
- Provided support during emergency response situations, utilizing vacuum trucks to assist in hazardous material cleanup efforts.
- Improved company reputation by providing exceptional customer service during all interactions with clients.
- Prevented accidents through strict adherence to safety protocols while operating heavy machinery on job sites.
- Completed projects within deadlines through effective time management and attention to detail.
- Saved time during projects through effective route planning for optimal travel between job sites.
- Increased job efficiency by operating vacuum truck equipment safely and effectively.
- Enhanced workplace safety by performing regular maintenance checks on the vacuum truck.
Concreter Labourer
East Coast Kerbing
10.2023 - 12.2023
- Ensured accurate measurements for formwork installation by utilizing advanced tools such as laser levels and measuring tapes during the preparation phase.
- Collaborated with project managers to ensure seamless communication between teams, resulting in improved overall performance.
- Improved durability of finished structures by ensuring proper concrete placement, curing techniques, and reinforcement methods were utilized consistently.
- Maintained safe work environments by implementing and enforcing strict safety protocols during concrete operations.
- Demonstrated adaptability to various project types, including residential, commercial, industrial, and infrastructure applications involving concrete work.
- Gained proficiency in operating a variety of concrete equipment such as mixers, pumps, trowels, vibrators, screeds, among others for optimal productivity on job sites.
- Supported team cohesion through effective communication skills while working alongside fellow concreters and other tradespeople on shared projects.
Plant Operator
Cleanaway Industries
07.2009 - 10.2023
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Knowledgeable of machine maintenance in order to troubleshoot effectively.
- Resolved client issues through timely communication and professional conduct during service calls.
- Maintained company equipment inventory, ensuring sufficient supplies were available for each project''s completion without delays.
- Maximized productivity by accurately completing required paperwork, including timesheets, service reports, and incident logs.
- Adapted to various job site conditions, ensuring safe and efficient operation of the vacuum truck in diverse settings.
- Protected natural resources by adhering to environmental guidelines when handling waste materials at disposal facilities.
- Assisted in training new hires, sharing expertise to improve overall team performance.
- Increased customer satisfaction by carefully listening to client needs and adjusting services accordingly.
- Collaborated with team members to complete complex jobs, promoting a positive work environment.
- Provided support during emergency response situations, utilizing vacuum trucks to assist in hazardous material cleanup efforts.
- Improved company reputation by providing exceptional customer service during all interactions with clients.
- Prevented accidents through strict adherence to safety protocols while operating heavy machinery on job sites.
- Completed projects within deadlines through effective time management and attention to detail.
- Increased job efficiency by operating vacuum truck equipment safely and effectively.
- Contributed to increased clientele by maintaining a clean driving record and representing the company professionally while on the road.
- Ensured operational readiness of vacuum trucks before deployment, conducting thorough pre-trip inspections.
- Ensured compliance with environmental regulations by properly disposing of waste materials collected from job sites.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Education
Tereora College
Rarotonga, Cook Islands12.1997
Skills
- Strong leader
- Standard Operating Procedures
- Technical knowledge
- Heavy Equipment Operation
- Pressure Washing
- Confined Space Entry
- Hazardous Materials Handling
- Waste disposal knowledge
- Emergency Response Procedures
- Mechanical Aptitude
- Sludge Removal
- Hydro Excavation Techniques
- Loading and unloading
- Safety Compliance
- Environmental awareness
- Emergency response training
- Safe Driving
- Attention to Detail
- Critical Thinking
- Adaptability and Flexibility
- Decision-Making
- Heavy Lifting
- Dependable and Cooperative
- Customer Relations
- Assisting customers
- Valid Hr driver's license
- Truck Driving
- CB Radio Communication
- Laborer Oversight
- Vacuum truck operations
Timeline
Plant Operator
CSA SPECIALISED SERVICES
01.2024 - Current
Concreter Labourer
East Coast Kerbing
10.2023 - 12.2023
Plant Operator
Cleanaway Industries
07.2009 - 10.2023
Tereora College
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