Paola Navarro

- Prepared inventory for shipment by attaching tags and labels. Fulfilled orders quickly to accomplish challenging daily objectives.

- Picked and packed orders using pick sheets and RF scan guns for accuracy.

- Marked and labeled containers with accurate shipping information to prevent delays.

• Data entry into freight forwarding software, input scanned documents, handling, dealing professionally and providing additional administration support mail and filing duties.
• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution
• Maintain accurate customer records and update information in CRM systems
• Collaborate with sales and technical teams to ensure customer satisfaction

• Translated written documentation and notes into emails and other types of correspondence.
• information data entry to be upload into their new software, curating digital linformation, creation of databases, document handling, handling, mail and filing duties.