Paola Carolina CAMPI
Wongaling Beach ,QLD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, customer service, multitasking and adapting to new situations and challenges. Comfortable working alone or with teams to accomplish on-time tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Virtual Assistant
Bianco Latte PTY
Melbourne, VIC
09.2023 - Current
- Organizing and managing Gelato and Cannoli Carts for events like wedding, birthday parties, companies events, Christmas party ecc.
- Respond to new enquiries
- Organizing promptly last minute events
- Customer service
- Helping clients in finding the best packages
- Creating and offering personalized packages and quotes
- Managing and following up existing clients and events
- Organizing events calendar
- Creating and managing invoices and payments (MYOB)
Waitress
Ecco Restaurant
Melbourne
09.2023 - 11.2024
- Greeting and seating customers
- Taking orders
- Serving food and beverages
- Checking back to tables
- Upselling and suggestive selling
- Handling payments
- Cleaning and resetting tables
- Collaborating with kitchen staff
- Maintaining cleanliness
- Providing exceptional customer service
Warehouse Administrator
Hickory
Melbourne, VIC
01.2023 - 04.2024
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems
- Received deliveries, scanned packages and updated orders in internal database
- Updated inventory and production information using warehouse management systems and scanner guns
- Provided information to shipping and receiving personnel regarding inventory stock
- Processed requests and supply orders and pulled materials to successfully prepare orders
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing
- Prepared inventory for shipment by attaching tags and labels
- Prepared and completed warehouse orders for delivery or pickup according to schedule
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
- Examined packages and goods for damage and notified vendors of replacement needs.
Personal Assistant
Investindustrial Services S.A
Lugano, Switzerland
06.2016 - 08.2022
- Handling incoming calls and other communications, answering phones and routing calls to the correct person or taking messages
- Greeting clients visitors as needed and taking care of them;
- Making travel arrangements
- Opening, sorting and distributing incoming faxes, emails, and other correspondence
- Updating paperwork, maintaining documents and word processing
- Managing agendas and organizing meetings, appointments, conference calls, video calls
- Reminding the manager/executive of important tasks and deadlines
- Collating and filing expenses
Consultant
Brain Force S.p.A
Milan, Italy
09.2015 - 05.2016
- Managing of the platform for the operativity on Derivates Listed Markets regarding application bug and new implementation requests from Bancaimi or others clients
- Monitoring activity
- Managing and supporting Users and Clients with their operativity on the platform
- Making reports for the Business
- Verifying issues on Front - Middle Office - Back Office
- Organizing and running weekly calls for updates
Hospitality Assistant
Baxterstorey
London
09.2014 - 07.2015
- Answer questions and make appropriate referrals
- Respond to telephone calls promptly and accurately
- Coordinate all food and drink requirements for meetings
- Ensure all meeting rooms are set up
Team Member
Bagel Factory
London
03.2014 - 09.2014
- Food preparation
- Coffee making
- Cash and till handling
- Cleaning
Receptionist
BRAIN FORCE spa
Milan, Italy
05.2013 - 09.2013
- Provide a friendly and effective customer service experience for all clients, customers & staff, as well as being responsible of the facilities
- Answer to the high quantity of telephone calls and manage stationery stocks and orders.
Shop Assistant
Black Sun Solarium
Milan, Italy
11.2011 - 04.2013
- Answer to the telephone calls
- Collecting payment for service
- Conducting in store promotion
- Notifying customers of sales and special offers
- Placing orders for products
- Stocking shelves
Education
Some College (No Degree) - Community Interpreting
South Thames College
London04-2015
BBA - Foreign Languages And Literatures
Università Cattolica Del Sacro Cuore
Milan04-2013
Some College (No Degree) - Chinese
University Campus BLCU - Beijing Language And Cult
Beijing08-2011
High School Diploma -
I.T.C.S Primo Levi
Milan07-2009
Skills
- Strong organizational skills
- Problem solving
- Work well under pressure
- Attention to details
- Quick learning
- Can do attitude
- Customer Service
- Good knowledge of Internet
- Microsoft Suite
- Microsoft Outlook
- Gmail
- MYOB software
Certification
- Australian driving license
- RSA
Hobbies and Interests
- Reading
- Watching movies
- Music Festivals
- Travel
- Yoga and Pilates
- Dance
- Skiing
- Skydiving
- Horse riding
Languages
Italian
Native/ Bilingual
English
Professional
Timeline
Waitress
Ecco Restaurant
09.2023 - 11.2024
Virtual Assistant
Bianco Latte PTY
09.2023 - Current
Warehouse Administrator
Hickory
01.2023 - 04.2024
Personal Assistant
Investindustrial Services S.A
06.2016 - 08.2022
Consultant
Brain Force S.p.A
09.2015 - 05.2016
Hospitality Assistant
Baxterstorey
09.2014 - 07.2015
Team Member
Bagel Factory
03.2014 - 09.2014
Receptionist
BRAIN FORCE spa
05.2013 - 09.2013
Shop Assistant
Black Sun Solarium
11.2011 - 04.2013
Some College (No Degree) - Community Interpreting
South Thames College
BBA - Foreign Languages And Literatures
Università Cattolica Del Sacro Cuore
Some College (No Degree) - Chinese
University Campus BLCU - Beijing Language And Cult
High School Diploma -
I.T.C.S Primo Levi
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