Papiya Raha
Sydney,NSW
Summary
Insightful Business Analyst known for high productivity and efficient task completion. Possess specialized skills in requirements gathering, stakeholder management, process improvement, and project management. Excel in critical thinking, communication, and problem-solving to deliver effective solutions. Committed to leveraging these abilities for success in challenging business environments.
Overview
5
5
years of professional experience
Work History
Business Data Analyst
Rest Super
Sydney, NSW
11.2024 - Current
- Conducted comprehensive business analysis to capture end-to-end requirements, translating business objectives into clear user stories, process workflows, and technical documentation across Agile and Waterfall environments.
- Gathered and analyzed business and security requirements for network-focused projects, translating them into detailed technical documentation.
- Collaborated with development and security teams to integrate risk-mitigating controls into network architecture.
- Led workshops and stakeholder communications to ensure alignment between business goals, and secure technical implementation.
- Chaired CoP (Community of Practice) meetings, fostering knowledge sharing and collaboration across teams, leading to improved data-driven decision-making and best practice implementation
- Collaborated with stakeholders to translate business needs into functional and technical artifacts, including use cases and integration mappings.
- Led the business analysis for the integration of RestGPT (an AI-powered employee support chatbot) with Atlan, defining requirements to enable dynamic metadata queries and glossary lookups via a GPT-driven interface, enhancing data accessibility and governance across the organisation.
- Managed and prioritized the product backlog, ensuring all requirements included well-defined acceptance criteria to support quality development and testing outcomes.
- Maintains documents for data policies related to data governance, data quality, metadata standards, and compliance, ensuring they are updated, accurate, and easily accessible to stakeholders.
- Acted as a liaison between business units and delivery teams, ensuring alignment on solution design, technical impact, and implementation strategies throughout the SDLC.
- Strong understanding of digital data collection: Google Analytics and Adobe Analytics.
- Defined and refined functional requirements by translating project scope and business goals into structured deliverables, including user stories, features, and detailed acceptance criteria.
- Facilitated cross-functional collaboration to ensure stakeholder needs were accurately understood, and transformed into clear, development-ready specifications, supporting solution design and implementation.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Knowledge of Customer Data Platform (CDP) technologies and a foundational understanding of data pipeline architecture to support data integration and personalized customer insights.
Business Data Analyst
Ribuix Data & Al
Sydney, NSW
05.2024 - 10.2024
- Collaborated with internal stakeholders at various levels within the organization in order optimize existing systems while ensuring accuracy and reliability of results.
- Elicited and evaluated business and security needs for network-based initiatives, producing comprehensive technical documentation.
- Partnered with engineering and cybersecurity teams to embed robust security measures within the network infrastructure.
- Facilitated cross-functional discussions, and ensured alignment between strategic objectives and secure solution delivery.
- Maintained accurate documentation for all processes related to Business Intelligence projects.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Identified gaps between current state and desired future state operations.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Worked on the design and implementation of a proof of concept (POC) for Azure Purview to demonstrate its capabilities in data governance, compliance, and risk management.
- Performed the maintenance and enhancement of data governance frameworks within the Microsoft Power Platform, ensuring adherence to data quality standards, and regulatory compliance.
- Manage user access, provide training, and develop reference material for enterprise data governance tools.
- Streamlined business processes, and enhanced overall data quality and compliance through the use of Power Automate, improving data governance practices.
- Conducted training sessions and created materials to promote data literacy and governance across organizations.
- Effectively liaised between various stakeholders, including senior leadership teams, business operational teams, data stewards, and technical teams.
- Established strong professional connections with both internal and external partners.
- Developed and implemented data management policies and standards, ensuring alignment with industry regulations such as GDPR and CPS 234.
- Monitored and improved data quality practices, providing actionable insights to stakeholders through Power BI dashboards and reports.
Business Data Analyst
Certis Security
Macquarie Park, NSW
04.2023 - 04.2024
- Managed and optimized data governance processes using Atlan, ensuring data quality, discoverability, and compliance across the organization.
- Collaborated with data engineers, analysts, and stakeholders to ensure seamless integration of Atlan with existing data infrastructure.
- Performed the implementation and integration of CPG 235, ensuring seamless alignment with organizational goals and compliance requirements.
- Managed multiple projects simultaneously while maintaining high standards of quality control.
- Fostered effective relationships with internal and external stakeholders to promote and support data governance initiatives.
- Monitored system performance metrics to ensure smooth functioning of the applications used in Data Analysis projects.
- Worked closely with cross-functional teams including IT, sales, marketing, finance, operations to understand their needs and requirements related to data analysis projects.
- Analysed customer data to identify trends and patterns and develop insights for better business decisions.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Identified needs of customers promptly and efficiently.
- Identified or monitored current and potential customers using business intelligence tools.
- Participated in the development and rollout of data literacy training programs, addressing data management gaps within the organization.
- Assisted in the preparation of reporting, ensuring data quality and governance standards were met.
Business Data Analyst
Acuver Consulting
03.2022 - 03.2023
- Designed dashboards and reports to monitor key performance indicators of the organization.
- Maintained accurate documentation for all processes related to Business Intelligence projects.
- Assisted senior analysts in creating comprehensive reports based on gathered information from various sources which were then presented at management meetings.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
- Collaborated with internal teams to ensure accurate data collection and reporting, enhancing overall data quality and governance.
- Provided training and support for data governance tools, promoting data literacy and best practices across the organization.
Data Manager (Academics)
Trinity Institute Australia
Parramatta, NSW
03.2020 - 02.2022
- Assisted in developing strategies for collecting, organizing, and storing large amounts of data efficiently.
- Analyzed large datasets to identify trends and patterns.
- Assisted in identifying opportunities for improving data collection and analysis processes.
- Supported the maintenance and optimization of data storage systems.
- Performed statistical analysis to identify data trends and patterns.
- Employed Python for data manipulation and analysis tasks.
- Assisted in data privacy and security assessments to ensure compliance with regulations.
Education
Bachelor of Engineering -
RTMNU
09-2014
Skills
- Requirements gathering
- Policy documentation
- Stakeholder management
- Process improvement
- Problem solving
- Cross-functional collaboration
- Reporting and documentation
- Regulatory compliance (GDPR)
- Data quality practices
- Business process improvement
- Project presentation
- Release planning
- Advanced Excel
- Requirement gathering
- Data literacy and training
- SQL
- Python
- Microsoft Power Platform
- Microsoft Azure services
- Effective communication
- Policy development
- User training
- Regulatory compliance
- Business intelligence
- Data visualization
- Business analysis
- Agile methodologies
- Dashboard creation
- Clear communication
- Process optimization
- Strategic planning
- Workflow Analysis
- Software development life cycle
- Information modeling
- BI tools expertise
- Operations analysis
- Cost-benefit analysis
- Data analysis
Visa Status
Australian permanent resident
Timeline
Business Data Analyst
Rest Super
11.2024 - Current
Business Data Analyst
Ribuix Data & Al
05.2024 - 10.2024
Business Data Analyst
Certis Security
04.2023 - 04.2024
Business Data Analyst
Acuver Consulting
03.2022 - 03.2023
Data Manager (Academics)
Trinity Institute Australia
03.2020 - 02.2022
Bachelor of Engineering -
RTMNU
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