Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Paradee Yaelooku

Kingsgrove,NSW

Summary

Dynamic professional with a proven track record at Pyrmont Bridge Hotel, excelling in customer service and complex problem-solving. Skilled in creating innovative cocktails and fostering positive relationships, I significantly enhanced customer satisfaction. Adept at training teams and implementing efficient service protocols, my approach boosts performance and workplace harmony.

Overview

2
2
years of professional experience

Work History

Bartender

Pyrmont Bridge Hotel
09.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Childcare Educator

Whizz Kidzz Early Learning Centre
07.2024 - 12.2024
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Communicated with parents and other staff about student progress.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
  • Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Provided individualized instruction and support to meet personal needs of each child.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
  • Contributed to the development of age-appropriate curriculum materials that aligned with state standards for early childhood education programs.
  • Managed behavior issues effectively using appropriate techniques such as redirection or time-out methods when necessary.
  • Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
  • Devised creative lesson plans, incorporating diverse teaching strategies to cater to different learning styles.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Education

Cer Lll - Early Childhood Education And Care

KCA Education Sydney
01.2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Clear and effective communication
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Memory retention
  • Service-oriented mindset
  • Professional appearance
  • Team training and development
  • Performance improvement

Languages

English
Professional Working

Timeline

Childcare Educator

Whizz Kidzz Early Learning Centre
07.2024 - 12.2024

Bartender

Pyrmont Bridge Hotel
09.2022 - Current

Cer Lll - Early Childhood Education And Care

KCA Education Sydney

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Paradee Yaelooku