Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paramjeet Kaur

Tarneit,VIC

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Toll Personnel
Altona, VIC
01.2024 - 12.2024
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Sales Consultant

Sunburn Solar
Melbourne, VIC
02.2021 - 12.2021
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Applied consultative selling to determine client requirements.

Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

  • Responded to telephone and in-person requests for information.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.

Child Educator

Childs Play
Tarneit, VIC
06.2023 - 12.2023
  • Encouraged students to think critically and develop problem-solving skills.
  • Assessed student progress regularly through formative and summative evaluations, enabling targeted instruction based on individual .
  • Promoted inclusivity within the classroom by accommodating diverse learning styles and tailoring instructional strategies accordingly for optimal student comprehension.
  • Enhanced student engagement and participation in class activities by using multimedia tools and interactive presentations during lessons.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Communicated with parents and other staff about student progress.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Customer Service Representative

7 Eleven Gas Station
Noble Park, VIC
01.2022 - 12.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Increased customer retention and repeat business through empathetic resolution of complaints.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Business Administration - Business

Punjab University
Chandigarh

Certificate III - Early Childhood Care And Education

Block Learning
Melbourne

Advance Diploma Of Civil Construction - Construction

Danford College
Melbourne, VIC

Masters Of Professional Accounting -

Deakin University
Melbourne, VIC

Skills

  • Active listening
  • Critical thinking
  • Customer relations
  • Problem resolution
  • Relationship building
  • Call center experience
  • Conflict resolution
  • Complaint handling
  • Professional telephone demeanor
  • Call center operations
  • Follow-up skills
  • Product knowledge

Languages

Punjabi
Native or Bilingual
Hindi
Limited Working
English
Full Professional

Timeline

Warehouse Worker

Toll Personnel
01.2024 - 12.2024

Child Educator

Childs Play
06.2023 - 12.2023

Customer Service Representative

7 Eleven Gas Station
01.2022 - 12.2022

Sales Consultant

Sunburn Solar
02.2021 - 12.2021

Bachelor Of Business Administration - Business

Punjab University

Certificate III - Early Childhood Care And Education

Block Learning

Advance Diploma Of Civil Construction - Construction

Danford College

Masters Of Professional Accounting -

Deakin University
Paramjeet Kaur