Paramjit Kaur

Clinic Manager | Laser Clinics Australia – North Sydney

• Provide personalised skincare consultations and recommend suitable treatments and skincare products based on individual client needs.
• Perform skin and laser treatments in accordance with clinic protocols and safety standards.
• Educate clients on skincare routines, product benefits, treatment options, and aftercare.
• Promote skincare products, treatment packages, and services to support sales growth and achieve revenue targets.
• Build strong client relationships through excellent customer service and personalised recommendations.
• Manage daily clinic operations, appointments, staff rosters, and administrative responsibilities.
• Maintain product stock levels, monitor inventory, and assist with stock ordering.
• Handle client enquiries, resolve concerns professionally, and ensure a positive customer experience.
• Support team performance through staff training, communication, and collaboration.
• Maintain high standards of cleanliness, hygiene, and workplace health and safety.

Beauty and Laser Therapist

• Performed a range of skin and laser treatments tailored to clients’ individual skin concerns and treatment goals.
• Conducted skin consultations and assessed clients’ skin conditions to recommend suitable treatments and skincare products.
• Recommended personalised skincare routines and professional products to support clients’ skin health and treatment results.
• Delivered laser hair removal, skin rejuvenation, pigmentation treatments, acne treatments, and facial treatments in line with training and clinic protocols.
• Educated clients on product ingredients, treatment benefits, skincare routines, and appropriate aftercare.
• Promoted skincare products, treatment packages, and services to achieve sales targets and enhance client satisfaction.
• Built strong client relationships through professional communication, personalised recommendations, and excellent customer service.
• Maintained accurate client records, treatment notes, and progress photographs.
• Followed hygiene, infection control, and workplace health and safety procedures.
• Maintained a professional treatment environment and ensured equipment was cleaned and prepared according to clinic protocols.

• Delivered facial, body, and massage treatments in spa therapy rooms.
• Consulted guests and recommended suitable beauty treatments and home care.
• Applied waxing, tinting, and exfoliation services using spa protocols.
• Recorded client preferences, skin concerns, and treatment notes accurately.
• Promoted spa services and retail products during guest consultations.
• Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
• Managed reception area duties such as answering phone calls and dealing with queries from potential customers.