Paramjit Singh
MERNDA VIC 3754,Victoria
Summary
Productive Cluster Manager with over 2.5 years of experience. Lengthy financial track record with expertise in sales and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Deputy Cluster Manager
Axis Bank Ltd (Max Life Insurance )
2021.02 - 2023.07
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Managed cluster expenditure by adhering to set budget.
- Implemented trending initiatives to help drive sales across cluster.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Relationship Officer
RBL Bank Ltd
2019.09 - 2021.08
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
- Worked with clients to address and respond to client and partnership management issues.
- Utilized Finacle core and CRM applications for recording and tracking client interactions.
- Maintained and built close relationships with customers through regular contact and visits.
- Generated new business and referral clients in partnership with financial advisors and branch team.
Market Assistant
Kalyan Jwellers India Pvt Ltd
2017.09 - 2019.07
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
BBA - Human Resources Management, Marketing
Punjabi University Patiala
Patiala05.2018
Skills
- Contact Management Systems
- Corrective Actions
- Persuasive Negotiations
- Special Assignments
Timeline
Deputy Cluster Manager
Axis Bank Ltd (Max Life Insurance )
2021.02 - 2023.07
Relationship Officer
RBL Bank Ltd
2019.09 - 2021.08
Market Assistant
Kalyan Jwellers India Pvt Ltd
2017.09 - 2019.07
BBA - Human Resources Management, Marketing
Punjabi University Patiala
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