Paramjot Kaur
Fraser Rise,VIC
Summary
Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coffee Shop Manager
art de cafe
Taylors Hill, Victoria
01.2022 - Current
- Managed daily operations of coffee shop, including scheduling staff and ordering supplies.
- Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction.
- Ensured compliance with health and safety regulations in the workplace.
- Developed innovative strategies for increasing sales and improving customer service.
Chef
art de cafe
Taylors Hill, Victoria
03.2022 - 10.2024
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Trained new chefs on proper cooking techniques and menu items.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
Manager
subway
Deer Park, Victoria
06.2019 - 09.2024
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
Crew Member
McDonald's
Sydenham, Victoria
01.2021 - 06.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Wait Staff Member
aangan
West Footscray, Victoria
12.2018 - 10.2020
- Greeted and welcomed customers, providing them with menus.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Took beverage orders from patrons and served drinks promptly.
- Delivered food items to customers at their tables in a friendly, courteous manner.
Education
Commercial Cookery
Glen Institute
Melbourne, VIC02-2023
Skills
- Sales Tracking
- Marketing and Promotions
- Cost monitoring
- Menu Planning
- Budgeting and financial management
- Health and safety compliance
- Staff Training and Development
- Cafe inventory
- Staff Management
Certification
- RSA (Responsible service of alcohol)
- Certificate II in Security Operations
- Certificate II & III in commercial cookery
- Diploma of Hospitality management
- Advanced Diploma of Hospitality Management
Timeline
Chef
art de cafe
03.2022 - 10.2024
Coffee Shop Manager
art de cafe
01.2022 - Current
Crew Member
McDonald's
01.2021 - 06.2022
Manager
subway
06.2019 - 09.2024
Wait Staff Member
aangan
12.2018 - 10.2020
Commercial Cookery
Glen Institute
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