Parampreet Kaur Chhokar
Melbourne
Summary
Proven team player with a strong work ethic, demonstrated through significant contributions to customer satisfaction and operational efficiency at Platinum. Skilled in problem-solving and customer service, enhancing sales and service standards across roles. Achieved high data entry accuracy, showcasing a blend of hard and soft skills essential for dynamic work environments.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Restaurant
09.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Office Assistant
Platinum
10.2024 - 11.2024
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Shop Assistant
Workforce
04.2023 - 02.2024
- Increased sales opportunities with clear product recommendations.
- Handled transactions to ensure smooth and accurate checkout process.
- Improved customer satisfaction by providing friendly and knowledgeable service.
- Organized merchandise displays, creating an inviting shopping environment.
Education
Advanced Diploma - Information Technology
Gamma College
Melbourne, VICSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
Timeline
Office Assistant
Platinum
10.2024 - 11.2024
Front of House Employee
Restaurant
09.2024 - Current
Shop Assistant
Workforce
04.2023 - 02.2024
Advanced Diploma - Information Technology
Gamma College
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