PARAS

Providing accurate information about client products and services to the caller and educating the callers on how to use clients products and services. Greeted an average of 100+ customers per week at the counter and took orders. Increased 40% of customer satisfaction by resolving issues.

• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.

Provided exceptional customer service to customers, and assisted them in setting up subscription plans. Effectively negotiated customer solutions surrounding products, resulting in boosted product use. Attained high-quality scores for performance and customer satisfaction