Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Paras Acharya

Biomedical Engineer
Ashfield,NSW

Summary

With a comprehensive background spanning six years in the industry, primarily focused on medical imaging, I offer substantial expertise as a Biomedical Engineer. My proficiency in data and technology drives streamlined processes and efficiency, and my dedication to staying abreast of industry advancements propels me forward. Rapid adaptation to new software and systems enables me to seamlessly navigate dynamic business environments. Empowered to implement best practices, I consistently deliver positive outcomes while upholding exceptional standards. My track record is defined by meticulous attention to detail and proactive management. I excel in overseeing projects, conducting thorough reviews, and providing efficient call responses. Thriving in high-pressure scenarios, I excel in fault-finding and swift decision-making. My unwavering attention to detail and dedication underscore my adaptability, resilience, and unwavering commitment.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
7
7
Certifications

Work History

CUSTOMER SUPPORT ENGINEER

Philips Healthcare ANZ
North Ryde , NSW
07.2019 - Current
  • Modality Lead for Digital X-ray ANZ.
  • Lead for launching Proactive Service globally, with significant reduction in system downtime and clinical flow disruption.
  • Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Took ownership of issues and set proper and realistic expectations to deliver prompt solutions.
  • Used remote diagnostic tools to identify sources of certain customer issues.
  • Promoted purchase of service contracts and warranties by detailing benefits of each to customers.

Research technician/assistance

NEUROSCIENCE RESEARCH AUSTRALIA
Randwick, NSW
04.2018 - 07.2019
  • Perform point Validation of acquired MRI images for comparative study among different participants (Rehabilitation Study).
  • Calibrated/Maintained and adjusted equipments specific to research studies.
  • Supported senior management with creation and enhancement of continuous improvement of research procedures.
  • Kept work areas extremely clean and sanitized properly to avoid errors in research.
  • Verified regulatory compliance and protocol adherence through comprehensive inspections.
  • Assisted with training junior team members in laboratory techniques and operation of equipment.
  • Reduced operational roadblocks and solved product and process issues to optimize efficiency.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Field Service engineer

Hospitec ENTERPRISES
Kathmandu, Nepal
12.2015 - 11.2016
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Managed administrative tasks such as maintaining customer service logs and internal service records.
  • Trained personnel to align objectives, strengthen competencies and standardize operations.
  • Facilitated communication between office personnel, subcontractors and customers.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Installed and repaired MRI, CT and X-ray equipment on clients' premises.

Education

Masters of Biomedical Engineering Advanced - Rehabilitation Robotics

University of Technology Sydney
15 Broadway, Ultimo NSW 2007
02.2017 - 10.2018

Skills

    Project management

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Certification

Human-Computer Interaction I: Fundamentals & Design Principles

Accomplishments

    Estimation of ankle joint torque and angle based on S-EMG signal for assistive rehabilitation robots.

    DOI: https://doi.org/10.1007/978-981-13-9097-5_2

Timeline

Human-Computer Interaction IV: Evaluation, Agile Methods & Beyond

08-2022

Human-Computer Interaction I: Fundamentals & Design Principles

08-2021

Human-Computer Interaction II: Cognition, Context & Culture

08-2021

Human-Computer Interaction III: Ethics, Needfinding & Prototyping

08-2021

SOLIDWORKS Simulation - Virtual SOLIDWORKS Simulation-VC

02-2021

Improving Global Health: Focusing on Quality and Safety

05-2020

Radiation User License

04-2020

CUSTOMER SUPPORT ENGINEER

Philips Healthcare ANZ
07.2019 - Current

Research technician/assistance

NEUROSCIENCE RESEARCH AUSTRALIA
04.2018 - 07.2019

Masters of Biomedical Engineering Advanced - Rehabilitation Robotics

University of Technology Sydney
02.2017 - 10.2018

Field Service engineer

Hospitec ENTERPRISES
12.2015 - 11.2016
Paras AcharyaBiomedical Engineer