Talented Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing with all types of customer requests in an efficient and courteous manner. Creative problem-solver skilled in time management and preparatory work. Customer-oriented Server with excellent interpersonal and communication skills. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Hi, I’m
Paras Bogati
Homebush West,NSW
Summary
Overview
1
year of professional experience
Work History
Restaurant
Waiter
Job overview
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Listened to, understood and clarified guest concerns and issues.
- Kept kitchen areas clean and free of debris and water.
- Developed and maintained positive working relationships with others to reach business goals.
- Assisted with the BBQ station, banquet set up and service, patio area service, dishwashing and packaging food for take-out.
- Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
- Explained menu options in detail so that customers could make educated decisions on food items.
- Monitored dining rooms for seating availability, service, safety and well-being of guests.
- Upheld highest standard for cleanliness of glass and silverware.
- Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Resolved guest complaints quickly and efficiently.
- Affected quick resolutions to customer problems and brought in management when needed.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
White Cockatoo HotelPetersham, NSW
Kitchen Helper
08.2017 - 08.2018
Job overview
- Cleaned and organized kitchen stations to foster efficiency.
- Operated standard kitchen equipment with a focus on safety and sanitation.
- Assisted chefs in food preparation and presentation.
- Updated daily logs, computer tracking systems and other relevant documentation.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Monitored dining rooms for seating availability, service, safety and well-being of guests.
- Maintained stockroom and warehouse.
- Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
- Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
- Weighed, packaged and labeled meat and seafood products, following proper dating procedures.
- Bussed, cleared, cleaned and set tables in quiet and efficient manner.
- Created and implemented an action plan to address cost control issues.
- Addressed guest concerns and resolved all issues to guests’ satisfaction.
- Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
- Explained menu options in detail so that customers could make educated decisions on food items.
- Followed checklists for shift start and end to help with smooth transitions.
Education
National Institute Of Science And Technology Ktm, Nepal
High School Diploma
2017
University Overview
Australian College Of Business IntelligenceSydney, NSW
from Advanced Diploma Of It
Running
University Overview
Skills
- Food allergy knowledge
- Flexible schedule capability
- Liquor and smoking laws familiarity
- Committed team player
- Guest relations
- Special dietary needs
- Organized and efficient server
- Food safety procedures
- Table setting
Timeline
Kitchen Helper
White Cockatoo Hotel
08.2017 - 08.2018
Waiter
Restaurant
National Institute Of Science And Technology
High School Diploma
Australian College Of Business Intelligence
from Advanced Diploma Of It
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