Parbhjot Kaur
Gosnells
Summary
Capable Pathology Collector seeking new opportunities in healthcare sector. Utilizes solid foundation in specimen collection and patient interaction to ensure accurate and timely results. Demonstrated proficiency in maintaining sterile environments and adhering to protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
St John Of God Murdoch Hospital
09.2024 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Maintained clean and safe environment to promote patient safety and comfort.
Assistant Coordinator (Voulnteer)
AMURT Emergency Care Services
08.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
- Improved community engagement by organizing regular events and workshops focused on local issues.
- Developed and implemented strategic plans, guiding the organization toward sustainable growth and increased impact within the community.
- Coordinated fundraising events that generated support for various community initiatives and projects.
Enviornmental Service Assistant
St John Of God Murdoch Hospital
03.2023 - 09.2024
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
- Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Customer Service Representative
Rolles Group Pty Ltd
07.2019 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
Certificate III in Pathology Collection - Pathology
IHNA
Perth, WA02-2024
Diploma of Community Services - Family And Community Services
Lead College
07.2024
Master of Commerce - Accounting And Finance
Punjabi University
04.2015
Bachelor of Commerce - Accounting Technology And Bookkeeping
Punjabi University
04.2013
Skills
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Ms Excel and word
- Ability to build rapport and trust with clients
- Problem-solving and conflict resolution skills
- Enthusiasm for creating a positive and inclusive environment
- Recordkeeping proficiency
- Case Management
- Crisis Management
- Time Management
- Project Management
- Bookkeeping
Certification
- First Aid and CPR Certification
- Manual Handling
- NDIS Worker Screen Check
- WWCH
- Police Clearance Check
References
- Yogeetha Giri (Supervisor at St Vincent De Paul)
(08) 63237501
yogeetha.giri@svdpwa.org.au
- Lalji Kumar Dholariya (Supervisor at Access Foundation)
(08) 62439569
- Sam Singh (Coordinator at Lead College)
DCS.coordinator@leadcollege.edu.au
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Patient Care Assistant
St John Of God Murdoch Hospital
09.2024 - Current
Assistant Coordinator (Voulnteer)
AMURT Emergency Care Services
08.2024 - Current
Enviornmental Service Assistant
St John Of God Murdoch Hospital
03.2023 - 09.2024
Customer Service Representative
Rolles Group Pty Ltd
07.2019 - 04.2022
Diploma of Community Services - Family And Community Services
Lead College
Master of Commerce - Accounting And Finance
Punjabi University
Bachelor of Commerce - Accounting Technology And Bookkeeping
Punjabi University
- First Aid and CPR Certification
- Manual Handling
- NDIS Worker Screen Check
- WWCH
- Police Clearance Check
Certificate III in Pathology Collection - Pathology
IHNA
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