Parbishi Mishra
Wembley
Summary
A dedicated university student actively seeking a casual or part time job, with a proactive approach in tackling various tasks and challenges. Driven by goals and a continual learning mindset, I am committed to enhancing customer experiences through effective time management, people organization and customer service skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Front of desk & Customer Service (Part Time)
Little Magic Momo
07.2024 - Current
- Greet customers warmly and assist them with inquiries regarding products, services, and store layout
- Cash handling and maintaining accurate cash-flow records
- Assist with inventory management by monitoring stock levels of kitchen supplies and products of store
- Assist with food preparation tasks such as chopping vegetables, assembling sandwiches, and packaging ready-to-eat items
- Clean and sanitize kitchen equipment, utensils, and work surfaces regularly to maintain a hygienic environment
- Adapt quickly to changing priorities and multitask effectively in a fast-paced environment
Waiter & Kitchen Hand (Part Time)
Boucla Cafe
07.2024 - Current
- Provide customer service as a waiter
- Took customer orders face to face and via phone
- Greeted and seated the customers
- Cash handling and manage stocks
- Collaborate with the kitchen team to maintain a smooth workflow by organizing and distributing the food orders
Restocking, Packaging, cashier (Part time)
Big Mart Nepal
02.2020 - 04.2022
- Daily activities included restocking and packing vegetables and meat products
- Attending customers at all times, communicating with the customers to address any concerns and complaints promptly
- Cash handling and maintaining accurate cash-flow records
- Displayed enthusiasm and a willingness to learn, consistently approaching tasks with a positive "can do" attitude
Education
Master’s in Business Psychology -
University of Western Australia, Perth, Australia
Master’s in Business Law -
National Law University Delhi, Delhi, India
06.2019
Skills
- Microsoft Office Programs
- JavaScript
- Type Script
- Team Work
- Active Listening
- Leadership
- Problem Solving
- Organization
- Customer Service
- Time Management
- Willingness to learn
- Adaptability
- Communication skills
- Cash handling
- Customer Focus
- Data entry proficiency
Languages
English
Nepali
Hindi
Availability
Tuesday Wednesday Thursday Saturday Sunday
References
Nil Thapaliya, +61-432389133
Timeline
Front of desk & Customer Service (Part Time)
Little Magic Momo
07.2024 - Current
Waiter & Kitchen Hand (Part Time)
Boucla Cafe
07.2024 - Current
Restocking, Packaging, cashier (Part time)
Big Mart Nepal
02.2020 - 04.2022
Master’s in Business Psychology -
University of Western Australia, Perth, Australia
Master’s in Business Law -
National Law University Delhi, Delhi, India
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