Pardeep Kaur
Ellenbrook ,WA
Summary
Dedicated and customer-focused professional passionate about delivering exceptional service and maintaining high store standards. Skilled in fostering a safe, inclusive, and positive work environment for customers and team members. Committed to growing capabilities in a collaborative and personable workplace while contributing to the success of a values-driven brand.
Overview
1
1
year of professional experience
Work History
Customer Service, Cashier and Front Team Member
The silver oak Indian restaurant
Perth , WA
02.2024 - 01.2025
- Delivered excellent customer service, ensuring a positive and welcoming dining experience.
- Handled call-in orders efficiently, ensuring accuracy and timely preparation.
- Maintained high standards of cleanliness and organization in the restaurant.
- Managed dine-in and takeout orders in a fast-paced environment, ensuring customer satisfaction.
- Engaged with customers through friendly communication, addressing inquiries and special requests professionally.
- Worked both independently and collaboratively to ensure smooth daily operations.
- Adapted to busy periods with resilience and a customer-first mindset.
Customer Service Representative
kebab & Pizza shop
Brisbane , Queensland
07.2024 - 12.2024
- Maintaining high food and store standards.
- Ensured a safe, positive environment while engaging with customers through friendly communication.
- Thrived in a fast-paced role, managing orders efficiently and supporting team operations.
- Worked independently with resilience and a customer-focused attitude
Education
MBA - Hospitality, Tourism And Leadership Administrative
Kaplan Business School
Perth, WA03-2024
Bachelor of Arts - Humanities And Social Sciences
ECU
Himachal Pardesh06-2023
High School Diploma -
Shri Sant Ram College Of Education
Karnal 06-2019
Skills
Team collaboration and support
Skilled in contributing to a safe and positive store environment for the team and customers, and confident in working independently while supporting the team’s goals
Adaptability and Resilience
Passion, resilience, and a fun, friendly attitude to engage customers and team members
Adaptability to thrive in a fast-paced, customer-focused environment
Customer Service Excellence
Expertise in delighting customers through exceptional service and store standards Positive communication skills and ability to build rapport with customers
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Customer Service Representative
kebab & Pizza shop
07.2024 - 12.2024
Customer Service, Cashier and Front Team Member
The silver oak Indian restaurant
02.2024 - 01.2025
MBA - Hospitality, Tourism And Leadership Administrative
Kaplan Business School
Bachelor of Arts - Humanities And Social Sciences
ECU
High School Diploma -
Shri Sant Ram College Of Education
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