Paresa Yari
Edens Landing
Summary
To utilise my positive attitude and strong communications skills to support company goals and deliver quality work while increasing client experience.
Professional customer service leader prepared to drive improvements in client interactions and team performance. Background in managing customer service operations and implementing effective solutions. Known for fostering team collaboration and flexibility in dynamic settings. Skilled in problem-solving and relationship-building.
Overview
8
8
years of professional experience
Work History
Customer Service
Trade Tilers Centre
01.2018 - Current
- Dealt with customer needs and complaints, providing high-quality service.
- Maintaining and organising inventory.
- Stocktake and inventory management
- Inventory control, allowing seamless flow of inventory.
- Supplier coordination and management.
- Order processing and fulfilment
- Meticulously handled the MYOB system transactions, including credit and cash, to ensure seamless and accurate cash flow.
Faraj Academics-Online Tutoring
08.2023 - 10.2024
- Tutoring high school students in science, humanities and English subjects.
- Aiding refugees in applying for education
- Handling administration tasks
Crew Member
Noodle Box
11.2021 - 05.2022
- Maintaining and organizing inventory
- Rotating stock to allow all stock to be effectively used, ensuring little to none is wasted.
- Anticipated customer needs, providing high-quality service.
- Individually closed store and ensured a tidy store for the next day.
- Handled system transactions, including credit and cash to guarantee accurate cash flow.
Education
Certificate III - Allied Health
Foundation Education
10.2025
Bachelor of Arts - Psychology
University of Queensland
10.2025
QCE completion -
Canterbury College
12.2023
Skills
- Teamwork & coordination
- Quick learner in technical software
- Good communicator with colleagues and clients
- Creative approach to problem-solving
- Time-management
- Patient when dealing with clients
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Kurdish
Elementary
Turkish
Professional Working
Timeline
Faraj Academics-Online Tutoring
08.2023 - 10.2024
Crew Member
Noodle Box
11.2021 - 05.2022
Customer Service
Trade Tilers Centre
01.2018 - Current
Bachelor of Arts - Psychology
University of Queensland
Certificate III - Allied Health
Foundation Education
QCE completion -
Canterbury College