Pari Shahabi
Brisbane,QLD
Summary
Friendly and professional individual with exceptional customer service skills. Successful in delivering quality service in fast-paced, high-volume environments across a wide range of industries including hospitality, healthcare, and advertising.
Overview
12
12
years of professional experience
Work History
Bartender
P.J.O’Briens
Cairns, AU
07.2023 - 09.2023
- Served both food and drinks with excellent customer service skills and a positive energy
- Performed opening and closing duties, trained new bartenders, and adhered to RSA procedures
- Cultivated strong relationships with repeat customers with friendly conversation and memorizing drink orders to promote loyalty
Senior Business Manager
DDB Remedy
Sydney, AU
11.2022 - 06.2023
- Senior business manager on the pharmaceutical marketing team at DDB Group, a global multi award-winning advertising agency
- Used excellent interpersonal skills to coordinate multiple divisions across the agency to deliver on strict briefs and marketing strategies across multiple client accounts
Senior Account Manager
TVF Media
London, UK
03.2020 - 05.2022
- Senior account manager and team leader responsible for developing campaigns and brand strategy in US pharmaceutical markets
- Promoted from trainee to senior account manager in less than two years. At point of resignation I managed the biggest account in the company with a team of 8 people.
Customer Service Representative
Bulb Energy
London, UK
09.2019 - 12.2019
- Balanced efficiency with quality in a high pressure, target-oriented environment
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and complaint management
Clinical Administrator
Whiteladies Medical Group
Bristol, UK
02.2019 - 09.2019
- Calmly and logically handled multiple tasks and patient requests to produce timely and efficient results
- Patiently worked with the vulnerable public in a high pressure environment
Bar Staff
The Waiting Game Ltd
Bristol, UK
11.2018 - 09.2019
- Served food and alcohol at Ashton Court football stadium
- Kept alcoholic beverages well-stocked and organized to meet expected demands at rush hours such as half-time
Mentor
Borderlands Charity
Bristol, UK
09.2017 - 09.2019
- Provided one-to-one emotional and practical support services for refugees and asylum seekers
Clinical Administrator
Royal Berkshire Hospital
Reading, UK
06.2014 - 02.2019
- Primary assistant and data collector for department-wide audits in Dermatology and Audiology
- Invaluable administrative skills including auditing, organisation, and working to deadlines
Store Assistant
Parkway Liquor Store
Vancouver, CA
10.2016 - 01.2017
- Managed stock, balanced the cash register, regularly covered shifts, and closed shop.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Bar Staff
Peppermint Bars
Bristol, UK
05.2016 - 10.2016
- Festival bar staff at several busy UK festivals
- Served drinks, committed to shift work, worked as a team, worked to regulations
Store Assistant
Iceland Foods
Reading, UK
09.2011 - 06.2013
- Greeted customers, helped locate merchandise, and suggested suitable options
- Balanced and organized cash register by handling cash, counting change, and storing coupons
Education
Master of Science - International Relations
University of Bristol
2019
Bachelor of Science - Geography With Study Abroad
University of Bristol
2018
13 GCSE's: A*-B -
Highdown School And Sixth Form Centre
Reading, UK2014
3 A-Levels: A*,A,B - Sociology, Geography, Biology
Highdown Sixth Form
Reading, UK2012
Skills
- Marketing and Sales
- Hospitality and Accommodation
- Cash Handling and Management
- Food Delivery and Service
- Responsible Alcohol Service
- Event Planning
- Account Management and Project Management
- Verbal and Written Communication
- Business Development and Planning
- Issue and Conflict Resolution
- Administrative and Clerical Support
- Leadership
- Scheduling
Languages
English
Native or Bilingual
Persian
Professional Working
Timeline
Bartender
P.J.O’Briens
07.2023 - 09.2023
Senior Business Manager
DDB Remedy
11.2022 - 06.2023
Senior Account Manager
TVF Media
03.2020 - 05.2022
Customer Service Representative
Bulb Energy
09.2019 - 12.2019
Clinical Administrator
Whiteladies Medical Group
02.2019 - 09.2019
Bar Staff
The Waiting Game Ltd
11.2018 - 09.2019
Mentor
Borderlands Charity
09.2017 - 09.2019
Store Assistant
Parkway Liquor Store
10.2016 - 01.2017
Bar Staff
Peppermint Bars
05.2016 - 10.2016
Clinical Administrator
Royal Berkshire Hospital
06.2014 - 02.2019
Store Assistant
Iceland Foods
09.2011 - 06.2013
Master of Science - International Relations
University of Bristol
Bachelor of Science - Geography With Study Abroad
University of Bristol
13 GCSE's: A*-B -
Highdown School And Sixth Form Centre
3 A-Levels: A*,A,B - Sociology, Geography, Biology
Highdown Sixth Form