Parikshit Patel
Ngunnawal,ACT
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Retail Supervisor
Soul Origin
02.2021 - Current
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Coordinated special events such as promotions or sales to drive foot traffic into the store leading to higher conversion rates.
Cleaning Team Leader
ISS Facility Services
11.2018 - 11.2020
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Increased team productivity through regular evaluations and constructive feedback on individual performance.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
IT Help Desk
Crazy PC Pty Ltd
07.2018 - 11.2019
- Worked well in a team setting, providing support and guidance.
- Software requirement gathering and analysis according to system needs.
- Writing, updating and maintaining technical program, end user documentation and operational procedures.
- Respond to customer inquiries through email, phone, and the service portal.
- Triage and solve the assigned requests according to the service desk's standard operating procedure.
- with Microsoft software to make data entry, documentations
- Skilled at working independently and collaboratively in a team environment.
- Providing general administrative support to other team members
Education
Diploma - Human Resources Management
Canberra Business And Technology College
Canberra, ACT12.2022
Professional Year - Australian Workplace Skills &Business Communicatin
Performance Education
Melbourne, VIC10.2017
Master - Information Technology
Charles Sturt University
Melbourne, VIC11.2016
Bachelor - Information Technology
S.P.B Patel Engineering Collage
India06.2013
Skills
- Customer service excellence
- Employee Motivation and Building relationshop
- Store Organization and Management
- Sales Strategy Development
- Multitasking capabilities
- Retail Operations
- Team leadership
- Staff training and development
Languages
English
Full Professional
Reference
Professional Reference
Timeline
Retail Supervisor
Soul Origin
02.2021 - Current
Cleaning Team Leader
ISS Facility Services
11.2018 - 11.2020
IT Help Desk
Crazy PC Pty Ltd
07.2018 - 11.2019
Diploma - Human Resources Management
Canberra Business And Technology College
Professional Year - Australian Workplace Skills &Business Communicatin
Performance Education
Master - Information Technology
Charles Sturt University
Bachelor - Information Technology
S.P.B Patel Engineering Collage
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