Summary
Overview
Work History
Education
Skills
Timeline
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Paris Coleman

ABBOTSFORD,NSW

Summary

Proficient Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Searching for a job within field of interest of animal care and welfare.

Overview

4
4
years of professional experience

Work History

Shift Manager

Drummoyne Mcdonalds
11.2019 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line and back-end staff.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Consistently exhibited calm demeanour during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Exercised composure under pressure and in escalated customer service scenarios.

Education

Bachelor of Medical Science -

Macquarie University
Sydney, NSW
11.2025

Certificate II Animal Care -

TAFE Digital
08.2024

High School Diploma -

Riverside Girls High School
Gladesville, NSW
12.2022

Skills

  • Team Development
  • Mentoring and Coaching
  • Handling Customer Complaints
  • Verbal and Written Communication
  • Energetic and Enthusiastic
  • Staff Training and Onboarding
  • Delegating Work
  • Punctual and Reliable

Timeline

Shift Manager

Drummoyne Mcdonalds
11.2019 - Current

Bachelor of Medical Science -

Macquarie University

Certificate II Animal Care -

TAFE Digital

High School Diploma -

Riverside Girls High School

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Paris Coleman