Paris Gourlay
Brisbane,QLD
Summary
Dedicated Dental Assistant with a proven track record at Strathpine Dental Center, known for enhancing patient satisfaction through compassionate assistance and efficient chairside support. Achievements include excelling in infection prevention and dental hygiene, which notably improved clinic workflows. Strong organizational skills and effective team collaboration foster a positive, efficient work environment. Aiming to leverage expertise in a dynamic dental practice to further elevate patient care standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Strathpine Dental Center
Strathpine
06.2024 - Current
- Assisted dentists during a variety of procedures, including restorations, extractions, endodontic treatments, and routine cleanings
- Prepared treatment rooms before procedures, ensuring all necessary instruments, materials, and equipment were sanitized and organized
- Maintained a strict adherence to infection control protocols, ensuring patient safety and regulatory compliance
- Supported the dental team by taking and developing X-rays, charting patient information, and updating dental records
- Provided chairside assistance, anticipating the dentist’s needs, and ensuring procedures were completed efficiently
- Educated patients on oral hygiene practices, post-treatment care, and preventive dental health techniques
- Scheduled and confirmed patient appointments, managed recalls, and coordinated follow-ups to maintain clinic efficiency
- Managed inventory by ordering and restocking dental supplies, ensuring the availability of necessary materials
- Calmed and reassured patients, especially those with dental anxiety, to ensure a positive experience
- Collaborated with the dental team to improve clinic workflows, enhancing patient satisfaction and operational efficiency
Produce & Grocery Worker
Woolworths
Banyo / Coorparoo, QLD
02.2019 - 10.2023
- Assisted in the organization, stocking, and presentation of produce and grocery items, ensuring items were fresh and visually appealing
- Engaged with customers, providing assistance in locating products and answering any inquiries regarding stock
- Monitored product expiration dates, rotating stock to minimize waste and ensure freshness
- Ensured proper labeling, pricing, and product placement in aisles and shelves, enhancing the shopping experience
- Maintained a clean, safe, and organized work environment, following all health and safety regulations
- Collaborated with the team to complete large deliveries, stocking shelves, and keeping the store fully stocked during peak hours
- Assisted in maintaining inventory control, monitoring stock levels, and alerting management to low stock or restocking needs
- Participated in promotional displays, helping to increase product visibility and boost sales
- Worked in various departments including dairy, produce, and frozen foods, providing flexibility and support to other teams as needed
- Provided exemplary customer service, ensuring a positive and efficient shopping experience by addressing customer concerns and providing assistance as needed
Fast Food Crew Member
Steve’s Fish and Chips
Bald Hills
02.2020 - 02.2023
- Delivered high-quality customer service in a fast-paced environment, ensuring customers receive timely and accurate orders
- Prepared and cooked menu items according to company standards, ensuring food quality and consistency
- Managed customer orders, both in person and over the phone, ensuring an efficient and friendly service experience
- Operated deep fryers, grills, and other kitchen equipment, adhering to safety and health regulations
- Maintained a clean and organized kitchen, following strict food safety standards and sanitation practices
- Assisted in managing inventory, restocking items, and ensuring all supplies were readily available
- Processed payments through the register, handling cash, credit card transactions, and giving correct change
- Trained new employees on food preparation, customer service, and company protocols
- Actively handled customer complaints and resolved issues promptly, ensuring satisfaction and repeat business
- Worked collaboratively with a team of kitchen and front-line staff to maintain a fast, efficient, and friendly atmosphere
Education
High School Diploma -
Aspley State High School
Brisbane, QLD11-2021
Skills
- Compassionate Patient Assistance
- Dental Chairside Assistance
- Effective Communication
- Effective Team Collaboration
- Infection Prevention
- Strong Organizational Skills
- Instrument preparation
- Sanitation protocols
- Radiography safety
- Dental office administration
- Dental hygiene
- First aid training
- Exam room setups
- X-ray processing
- Restorative procedures
- Dental impressions
Certification
- First Aid Certificate
References
References available upon request.
Timeline
Dental Assistant
Strathpine Dental Center
06.2024 - Current
Fast Food Crew Member
Steve’s Fish and Chips
02.2020 - 02.2023
Produce & Grocery Worker
Woolworths
02.2019 - 10.2023
- First Aid Certificate
High School Diploma -
Aspley State High School
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