Paris McCartney
Balmain,NSW
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Assistant Department Manager
Woolworths
11.2021 - Current
- Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
- Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Demonstrated adaptability by taking on additional responsibilities when necessary.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Contributed to the successful achievement of department goals by consistently meeting or exceeding sales targets.
- Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
- Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
Cafe Worker
The Bakehouse North Kellyville
08.2019 - 11.2021
- Maintained a clean and organised café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and Eftpos payments.
- Wiped, sanitised and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Maintained clean and attractive product displays to entice customer purchases.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
Higher School Certificate -
Oakhill College Castle Hill
Working With Children Check
Skills
- Attention to detail
- Reliability
- Staff management
- Customer service
- Time management
- Multitasking
- Team collaboration
- Self motivation
- Willingness to Learn
- Excellent Communication
Timeline
Assistant Department Manager
Woolworths
11.2021 - Current
Cafe Worker
The Bakehouse North Kellyville
08.2019 - 11.2021
Higher School Certificate -
Oakhill College Castle Hill
Working With Children Check
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