Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paris Rix

3/5 Morrow Street, Gerringong ,NSW

Summary

Energetic and friendly employee with four years of hospitality experience, two of those as a barista. Including one year of retail experience. Dedicated to creating personalised customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing. Experience in dynamic, high-pressure environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Great people skills and love helping customers find the products and services that they need.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista/All Rounder

Backyard Brew By The Links
02.2024 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Made and served all coffee beverages and teas with focus on speed, quality and consistency.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Love being a part of a team that is there for each other

Team Leader, Barista and All Rounder

Touch Of The Mo Cafe
02.2021 - 08.2023
  • Take orders and collect payments
  • Greeted customers upon arrival, offered assistance, and answered questions about the menu and beverages
  • Prepared and served coffee, espresso drinks, blended coffees and tea
  • Maintained clean and organised workspace, enabling co-workers to locate resources and products
  • Maintained calm demeanor during high-volume periods and special events
  • Memorised official and off-menu coffee and tea preparations
  • Described menu items to customers and suggested products based on stated preferences
  • Maintained cash resources by accurately processing payments and computing sales prices
  • Kept supplies well-stocked and organised in fresh, engaging displays
  • Developed close friendly relationships with regular customers
  • Conducted training and mentored new team members with positive reinforcement and respectful, encouraging coaching
  • Conducted barista training with junior staff
  • Assisted in creating all employee rosters and managed staff availabilities

Sales Assistant

Dusk
01.2023 - 07.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Set and achieved company defined sales goals.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Assistant

Ghanda Clothing
04.2021 - 12.2022
  • Organised new stock for floor placement
  • Promoted store brand, mission, and values to customers to maintain ideal store atmosphere
  • Established rapport with customers to boost sales and identify trends impacting store operations
  • Organised store by returning merchandise to proper area and restocked displays
  • Organised displays to focus customer attention to specific items
  • Stayed up to date on store promotions, payment policies and security practices
  • Handled money, eftpos, gift cards, and end of day cash up

Waitress and Bartender

South Arm RSL & Community Club
08.2019 - 12.2022
  • Communicated with kitchen staff to frequently stay up to date on food availability and potential customer wait times
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for solution
  • Set up dining room to meet hospitality and service standards
  • Developed strong and lasting resident relationships
  • Provided exceptional service to high volume of daily customers
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Certificate III - Beauty Services

TAFE
Bomaderry, NSW
06.2024

Tasmanian Certificate of Education -

Elizabeth College
Hobart

Highschool -

Coomera Anglican College
Coomera, QLD

Middle School/High School -

Fahan
Sandy Bay, TAS

Primary School -

Montagu Bay
Montagu Bay, TAS
12-2012

Skills

  • RSA certified
  • Certified barista
  • Efficient
  • Team Leadership

Certification

  • RSA certified

  • First Aid certified

  • Certified - barista coffee making

Timeline

Barista/All Rounder

Backyard Brew By The Links
02.2024 - Current

Sales Assistant

Dusk
01.2023 - 07.2023

Sales Assistant

Ghanda Clothing
04.2021 - 12.2022

Team Leader, Barista and All Rounder

Touch Of The Mo Cafe
02.2021 - 08.2023

Waitress and Bartender

South Arm RSL & Community Club
08.2019 - 12.2022

Certificate III - Beauty Services

TAFE

Tasmanian Certificate of Education -

Elizabeth College

Highschool -

Coomera Anglican College

Middle School/High School -

Fahan

Primary School -

Montagu Bay
Paris Rix