-Reliable housekeeping worker dedicated to keeping areas clean, organised and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well organise ed team player committed to guest satisfaction.
-Customer oriented bartender offering several year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first rate multitasking and customer service abilities.
Overview
5
5
years of professional experience
Work History
Housekeeper
Thredbo Resort
06.2025 - Current
Maintained cleanliness and organisation in guest rooms and common areas.
Utilised cleaning chemicals safely following industry standards and guidelines.
Assisted with laundry duties, ensuring proper washing and folding techniques.
Responded to requests from guests regarding housekeeping needs.
Collaborated with team members to complete daily cleaning schedules efficiently.
Stocked cleaning supplies, ensuring availability for daily operations.
Conducted thorough inspections of rooms before guest arrivals for quality assurance.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Followed health and safety protocols to maintain a safe work environment.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Changed bed linens and towels, tidied up rooms.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Interacted pleasantly with clients and guests when performing daily duties.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Lead Bartender/ Waitress
Perisher Valley Resort
06.2021 - 09.2023
Crafted signature cocktails and seasonal drink menus to enhance guest experience, resulting in 10% sales increase.
Managed daily bar operations and ensured smooth workflow during peak hours.
Trained and supervised junior bartenders on drink preparation and customer service standards.
Maintained cleanliness and organisation of the bar area to meet health regulations.
Developed strong relationships with regular customers to foster a welcoming environment.
Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Created an atmosphere conducive to socialising among patrons through conversation and enthusiasm.Checking guests for proper identification and ID handling.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
Stocked bar with beer, wine, liquor and related supplies.
Resolved customer complaints promptly and professionally while adhering to company guidelines.
Reduced inventory losses and moved older products by creating new drink menu items.
Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Scheduled employee shifts based on business needs while ensuring adequate coverage during peak times.
Housekeeper
Fairmount Whistler and Mount Seymour Resort
09.2023 - 09.2024
Monitored cleanliness of lobby, swimming pool and other common areas.
Sorted and counted linens and organized in storage areas.
Swept and damp-mopped private stairways and hallways.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Checked inventory for required supplies and made lists for needed cleaning products.
Adhered to daily cleaning schedules and updated as needed based on demand.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Provided information about hotel services upon request from guests.
Laundered sheets and removed stains to restore linens to pristine condition.
Inspected guest rooms after cleaning to ensure they were presentable.
Bartender
Perisher Valley Resort
06.2020 - 09.2021
Described drink flavors and taste profiles to customers to help with ordering decisions.
Remained calm and poised during busy periods, promoting great customer service to guests.
Made friendly conversation with customers to provide enjoyable bar experience.
Neatly sliced and pitted fruit for garnishing drinks.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Arranged bottles and glasses behind bar to make attractive displays.
Managed accurate bar tabs and processed cash and credit card transactions.
Effectively multitasked within fast-paced environment.
Cleansed glasses with sanitizing solution after each use.
Stocked ice bins and coolers as needed throughout shift.
Assisted in setting up the bar for service shift.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.