Summary
Overview
Work History
Education
Skills
Timeline
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Paris Taheri

Noble Park,VIC

Summary

At Shahi Care, I spearheaded process enhancements, significantly boosting team efficiency. My expertise in Practice Support and a knack for meticulous inventory management led to reduced downtime and enhanced safety standards. By mentoring juniors and refining support processes, I played a pivotal role in elevating productivity and ensuring superior agent support outcomes.

Overview

5
5
years of professional experience

Work History

INDIS Support Worker

Hands of Angels
01.2023 - 12.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Agent Support

Shahi Care
01.2022 - 12.2022
  • Championed process improvements that led to increased efficiency within the agent support team.
  • Analyzed data trends to identify areas for improvement in agent support processes.
  • Delivered comprehensive training sessions to new team members on various aspects of the title agent role, supporting a successful onboarding experience.
  • Maintained detailed records of performed repairs, contributing to a comprehensive database for future reference.
  • Provided hands-on assistance during major overhauls or modifications projects, working alongside engineers as needed.
  • Actively participated in safety meetings and training sessions, sharing knowledge with colleagues and reinforcing the importance of following proper procedures at all times.
  • Ensured accurate inventory management by maintaining up-to-date records of tools, parts, and consumable materials used in daily operations.
  • Enhanced safety standards by meticulously following regulatory guidelines during all maintenance procedures.
  • Increased team productivity by providing mentoring and technical guidance to junior mechanics.
  • Reduced downtime for aircraft by performing thorough inspections and promptly addressing mechanical issues.

Disability Support Worker

Personalised Support Services
01.2019 - 01.2021
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.

Education

Cert III In Early Childhood Education And Care - Early Childhood Education

St Adam College
Dandenong, VIC
10.2019

Skills

  • Pre-Hospital Trauma Life Support
  • Practice support
  • Website support
  • Acquisition Support
  • Patent Litigation Support
  • Nutrition and Hydration Support
  • Product Support Escalation

Timeline

INDIS Support Worker

Hands of Angels
01.2023 - 12.2023

Agent Support

Shahi Care
01.2022 - 12.2022

Disability Support Worker

Personalised Support Services
01.2019 - 01.2021

Cert III In Early Childhood Education And Care - Early Childhood Education

St Adam College

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Paris Taheri