University student looking for employment in a position that requires a dedicated, determined, and enthusiastic employee. Keen to learn more skills in the Forensic field.
Overview
7
7
years of professional experience
Work History
Receptionist
Melbourne Vascular Associates
06.2024 - Current
Greeting incoming patients professionally and providing friendly, knowledgeable assistance.
Confirming appointments, communicating with clients, and updating client records.
Answering phone promptly and directing incoming calls to correct offices.
Keeping reception area clean and neat to give visitors positive first impression.
Volunteer Helpline Emotional Phone Support
Wellways Australia
03.2023 - Current
Providing empathetic assistance and emotional support to individuals in need
Developed active listening, communication, and crisis intervention skills
Receptionist and Dental Assistant
Blackburn Family Dental Care
02.2023 - 06.2024
Providing excellent service and assistance to patients.
Appointment scheduling, patient communication, and maintaining tidy and organised reception area.
Barista Supervisor
Vermont General Store
10.2021 - 03.2023
Previous supervisor at this café, furthering experience in customer service, problem solving skills, sales, stock intake and stock ordering, as well as organizing bookings
Retail Assistant
Babbage Foods
09.2020 - 12.2021
Experience in managing a store alone, food handling, stock intake and output, sales and problem solving with customers, store setup and close, quick thinking and time management
Volunteer
The Salvation Army
01.2018 - 01.2019
Gained skills in retail, including stocking of shelves, accurately pricing products, and use of register
Learnt ins and outs of sales processes, organisation and flexibility required to effectively run a store
Education
Bachelor of Arts (Honours) - Criminology
Deakin University
Burwood, VIC
11.2024
Bachelor of Psychological Science/Criminology - Arts Education
Deakin University
Burwood, VIC
11.2023
VCE Graduate -
Aquinas College
Ringwood, VIC
12.2019
Skills
Customer service
Problem solving
Cash management
Sales reconciliations
Transaction processing
Data processing
Inventory control
Stocking receipting
End-of-day processing
Sales negotiation
Software skills
Patient and client de-escalation
Skills in TouchPoint
Skills in Citrix Workspace
Skills in D4W
Skills in Clinic 2 Cloud
Data Entry
Time Management
Timeline
Receptionist
Melbourne Vascular Associates
06.2024 - Current
Volunteer Helpline Emotional Phone Support
Wellways Australia
03.2023 - Current
Receptionist and Dental Assistant
Blackburn Family Dental Care
02.2023 - 06.2024
Barista Supervisor
Vermont General Store
10.2021 - 03.2023
Retail Assistant
Babbage Foods
09.2020 - 12.2021
Volunteer
The Salvation Army
01.2018 - 01.2019
Bachelor of Arts (Honours) - Criminology
Deakin University
Bachelor of Psychological Science/Criminology - Arts Education
Ultrasound Tech / RVS at BRG Vascular Associates Formerly Known As Vascular Specialty CenterUltrasound Tech / RVS at BRG Vascular Associates Formerly Known As Vascular Specialty Center
Medical Office Manager / Practice Project Manager at Vascular Surgery AssociatesMedical Office Manager / Practice Project Manager at Vascular Surgery Associates