PARIS WHEELER
Melbourne,VIC
Summary
I am an enthusiastic and driven university graduate with a strong passion for marketing and social media, eager to apply my analytical thinking, technical expertise, and business acumen in a dynamic role. With hands-on experience in social media management, content creation, and influencer marketing, I thrive in fast-paced environments that challenge me to think creatively and strategically.
I am seeking a role that offers flexibility, allowing me to engage with clients, develop impactful campaigns, and take on exciting, hands-on responsibilities beyond the office. My goal is to build a long-term career in marketing, where I can continuously grow, innovate, and contribute to brand success.
Overview
8
8
years of professional experience
Work History
PA
Atmosphy
09.2024 - Current
- Self-motivated, adaptable, and quick to learn new skills and technologies.
- Effective in fast-paced environments, working both independently and collaboratively.
- Strong communication skills, both verbal and written.
- Detail-oriented with excellent organizational and time management abilities.
- Skilled in problem-solving, critical thinking, and decision-making.
- Efficient in managing multiple projects and meeting tight deadlines.
- Productive team player, contributing to daily operations with a strong work ethic.
Social Media Marketing
Instagram
12.2023 - Current
- Designed visually appealing graphics to enhance social media engagement.
- Developed creative campaign ideas through brainstorming and trend research.
- Created shareable content to generate leads and boost brand awareness.
- Analyzed social media metrics to optimize engagement strategies.
- Executed influencer marketing campaigns and cross-promotions.
- Managed social media presence through consistent, high-quality content.
- Built audience trust with authentic product reviews and recommendations.
- Reached more than 2.3 million accounts within a month.
Waitstaff and Bartender
Trinity Wharf Tauranga
02.2023 - 12.2023
- Provided exceptional bar service by greeting guests, taking orders, and crafting cocktails, beer, and wine per in-house recipes.
- Maintained updated knowledge of drink menus and memorized customer preferences to enhance satisfaction.
- Processed cash and card transactions accurately using the POS system.
- Ensured a clean, organized, and inviting bar area while following health and safety standards.
- Trained and coached servers to uphold company and brand standards.
- Managed inventory, restocked supplies, and monitored intoxication levels to ensure a safe environment.
- Resolved customer concerns professionally to maintain a positive dining experience.
- Created a welcoming atmosphere through friendly engagement and personalized service.
Barista
Blackberry Eatery
07.2022 - 12.2022
- Provided excellent customer service by greeting customers, taking orders, and ensuring satisfaction.
- Prepared beverages and food items following company recipes and quality standards.
- Operated and maintained espresso machines, brewing equipment, and coffee bean stock for optimal freshness.
- Processed payments, issued refunds, and ensured accurate cash handling.
- Trained new employees in coffee preparation, customer service, and store procedures.
- Maintained a clean and safe work environment by following health and safety guidelines.
- Promoted specials and upsold products to enhance customer experience and increase sales.
- Collaborated with team members to ensure fast and efficient service during peak hours.
Wait Staff Member
Tank Juice Bar
02.2020 - 02.2021
- Described daily specials and answered questions regarding ingredients and preparation
- Memorized preparation methods and ingredients for all menu items
- Handled cash and credit transactions accurately, providing change as needed
- Resolved customer complaints with patience and professionalism to maintain positive atmosphere
- Served meals and beverages to guests with prompt and courteous attention
- Answered phones to take orders for customer pick up or delivery
- Calculated final bill and processed cash or credit transactions through POS system
- Leveraged thorough knowledge of beer, wine and spirits to suggest pairings or promote featured beverages
- Entered orders and processed payments using till system
- Engaged customers in friendly conversation to build connections and increase satisfaction
Apparel Associate
Rebel Sport
06.2018 - 04.2019
- Provided exceptional customer service by warmly greeting customers, assisting with product selection, and offering recommendations.
- Boosted sales by suggesting additional items and staying informed on promotions.
- Managed transactions, including cash and credit card payments, refunds, and returns.
- Maintained store organization through merchandising, restocking, and updating signage.
- Assisted in loss prevention by monitoring fitting rooms and reporting security concerns.
- Handled customer inquiries in-store and over the phone, ensuring a positive shopping experience.
- Coordinated with vendors to locate out-of-stock items for customers.
Apparel Team Member
North Beach
03.2017 - 02.2018
- Led training sessions for new hires on customer service best practices
- Managed cash register, including processing credit card and cash payments
- Operated POS system to place customer orders, accept payments and issue receipts
- Provided feedback to management on customer satisfaction and product issues
- Maintained knowledge of current sales and promotions
- Tracked inventory levels and placed orders for new stock as needed
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Demonstrated merchandise operation and explained features
- Trained new employees on sales techniques and company policies
- Encouraged customers to sign up for warranties and additional services
Education
Bachelor of Arts - Mandarin, Maths & Business
University of Waikato
10.2024
Skills
- Cross- Cultural Communication
- Multitasking and Time Management
- Polished Communication Skills
- Teamwork and Leadership
- Analytical Thinking and Quantitative Analysis
- Stamina and Entrepreneurial Mindset
- Negotiation and Sales
- Integrity and Professionalism
- Friendly and Charismatic
- Problem-solving & Attentive to Detail
Languages
Chinese (Mandarin)
Professional Working
Timeline
PA
Atmosphy
09.2024 - Current
Social Media Marketing
Instagram
12.2023 - Current
Waitstaff and Bartender
Trinity Wharf Tauranga
02.2023 - 12.2023
Barista
Blackberry Eatery
07.2022 - 12.2022
Wait Staff Member
Tank Juice Bar
02.2020 - 02.2021
Apparel Associate
Rebel Sport
06.2018 - 04.2019
Apparel Team Member
North Beach
03.2017 - 02.2018
Bachelor of Arts - Mandarin, Maths & Business
University of Waikato
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