Receptionist and restaurant service professional with comprehensive experience in front desk management and hospitality operations. Skilled in welcoming guests, managing correspondence and reservations, and resolving immediate issues with efficiency and professionalism. Adept at delivering exceptional customer service, handling multiple tasks simultaneously, and maintaining strong organizational and time management skills.
Proficient in a range of administrative and hospitality-related computer applications, and demonstrating excellent telephone etiquette.
In addition to reception duties, I possess extensive experience in restaurant service, including food and beverage delivery, customer relations, and maintaining service standards in fast-paced environments. Dedicated to ensuring positive and memorable guest experiences, contributing to organizational growth, and upholding a high standard of service excellence across all areas of responsibility.