Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Parisa Ahmadi

Parkwood,QLD

Summary

Receptionist and restaurant service professional with comprehensive experience in front desk management and hospitality operations. Skilled in welcoming guests, managing correspondence and reservations, and resolving immediate issues with efficiency and professionalism. Adept at delivering exceptional customer service, handling multiple tasks simultaneously, and maintaining strong organizational and time management skills.
Proficient in a range of administrative and hospitality-related computer applications, and demonstrating excellent telephone etiquette.
In addition to reception duties, I possess extensive experience in restaurant service, including food and beverage delivery, customer relations, and maintaining service standards in fast-paced environments. Dedicated to ensuring positive and memorable guest experiences, contributing to organizational growth, and upholding a high standard of service excellence across all areas of responsibility.

Overview

5
5
years of professional experience

Work History

Receptionist

Nordic Wellness,
Kalmar, Kalmar
01.2023 - 03.2024
  • Assisted with special projects assigned by management when required.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Greeted and directed visitors to appropriate personnel, and answered the large number of calls and emails daily..
  • Updated and recorded customer or client information to maintain accounts.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Restaurant Team Member

Restaurang Saffran
Solna, Stockholm
01.2022 - 12.2023
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned counters and common areas to minimize the spread of germs.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Assembled and served meals according to specific guest requirements.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Stocked front-of-house supplies such as napkins, utensils, and straws.

BATH AND WELLNESS HOST

Huddingehallen
Huddinge, Stockholm
01.2020 - 01.2022
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Managed incoming calls during busy shifts.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Stocked server areas with supplies before, during, and after shifts.
  • Completed closing duties by emptying trash, safeguarding alcohol, and polishing silverware.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

PROJECT RUNNER

Bridge construction -
Värmdö
04.2020 - 10.2020
  • Greeted guests with friendliness and professionalism.
  • Greeted customers and employees pleasantly and maintained anupbeat demeanor.

Swimming Teacher

Enskedehallen
Västerbotten, Västerbotten
01.2019 - 01.2020
  • Organized and executed water safety courses, emphasizing the importance of safe swimming practices.
  • Coordinated swim team practices, focusing on enhancing performance and competitive skills.
  • Inspected thepool for cleanliness before lessons and reported unsanitary conditions.
  • Participated in staff training sessions to continually improve teaching and safety skills.

Education

Bachelor of Science - International Tourism Management

Griffith University
QLD
06-2025

Bachelor of Science - International Tourism Management

LINNAEUS UNIVERSITY, SWEDEN
Kalmar
06-2025

Skills

  • Customer service
  • Event planning
  • Travel coordination
  • Sales management
  • Conflict resolution
  • Budgeting
  • Time management
  • Customer/Client relations
  • Telephone and email etiquette
  • Organizational skills
  • Flexibility
  • Reception management

Languages

English
Professional
Swedish
Professional
Persian
Professional

Timeline

Receptionist

Nordic Wellness,
01.2023 - 03.2024

Restaurant Team Member

Restaurang Saffran
01.2022 - 12.2023

PROJECT RUNNER

Bridge construction -
04.2020 - 10.2020

BATH AND WELLNESS HOST

Huddingehallen
01.2020 - 01.2022

Swimming Teacher

Enskedehallen
01.2019 - 01.2020

Bachelor of Science - International Tourism Management

Griffith University

Bachelor of Science - International Tourism Management

LINNAEUS UNIVERSITY, SWEDEN
Parisa Ahmadi