Pariyaporn Chinnawong
Burwood,NSW
Summary
Driven and attentive hospitality professional with proven expertise in guest relations and order accuracy, honed across roles at Chinese Restaurant and other establishments. Excelled in team collaboration and maintaining a professional appearance, significantly enhancing dining experiences. Skilled in multilingual communication, adept at allergy awareness, ensuring customer satisfaction and safety.
Overview
10
10
years of professional experience
Work History
Front of House Wait Staff Member
Chinese Restaurant
08.2023 - 05.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests..
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Front End Cashier
Miji Tea
05.2022 - 04.2023
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Front of House Staff Member
Thai Restaurant at ZengCuo’an
04.2014 - 10.2014
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Disinfected frequently touched between guests to minimize infection risks.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
- Greeted customers and answered inquiries regarding menu items and specials.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
Bachelor of Arts - Teaching Chinese As A Second Language
Mae Fah Luang University
Chiangrai,Thailand03.2018
Skills
- Professional Appearance
- Allergy awareness
- Order Accuracy
- Multilingual
- Team Collaboration
- Guest Relations
- Stock management
Languages
Thai
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Professional Working
Visa
Holding Work and holiday visa
Timeline
Front of House Wait Staff Member
Chinese Restaurant
08.2023 - 05.2024
Front End Cashier
Miji Tea
05.2022 - 04.2023
Front of House Staff Member
Thai Restaurant at ZengCuo’an
04.2014 - 10.2014
Bachelor of Arts - Teaching Chinese As A Second Language
Mae Fah Luang University
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