Parker Asnicar
Brisbane,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities utilizing interpersonal skills, excellent time management and problem-solving skills with a positive attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Support Specialist
Symplicity
12.2022 - Current
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
- Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Customer Service Supervisor
Coles Supermarket
10.2016 - 12.2022
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Event & Bookings Coordinator
Inlaws Music
01.2021 - 12.2021
- Maintained accurate records of bookings, ensuring timely invoicing and payment tracking for financial accuracy.
- Developed strong relationships with clients, leading to repeat business and increased revenue.
- Negotiated contracts with vendors, securing cost-effective services while maintaining quality standards.
Education
Graduate Diploma of IT - Computer Science
Queensland University of Technology
Brisbane, QLD07.2025
Bachelor of Music - Music Studies
Griffith University
Brisbane, QLD07.2022
Skills
- Interpersonal and written communication
- Client Relationship Building
- Empathy and patience
- Support inquiry assistance
- Document and Records Management
- Computer Skills
Certification
- Fire Safety & Management Training
- Workplace Bullying & Harassment for Workers
- SITHFAB201 Provide Responsible Service of Alcohol
- CPCCOHS1001A Work Safely in the Construction Industry Induction (White Card)
- Evidence of Covid-19 Vaccination
- Drivers License
Timeline
Client Support Specialist
Symplicity
12.2022 - Current
Event & Bookings Coordinator
Inlaws Music
01.2021 - 12.2021
Customer Service Supervisor
Coles Supermarket
10.2016 - 12.2022
Graduate Diploma of IT - Computer Science
Queensland University of Technology
Bachelor of Music - Music Studies
Griffith University
- Fire Safety & Management Training
- Workplace Bullying & Harassment for Workers
- SITHFAB201 Provide Responsible Service of Alcohol
- CPCCOHS1001A Work Safely in the Construction Industry Induction (White Card)
- Evidence of Covid-19 Vaccination
- Drivers License
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