Parker DeFoe
Perth,WA
Summary
A confident, highly resourceful & hardworking individual with a friendly personality. Has an in-depth understanding of the bar, restaurant and hospitality industry. Posses excellent communication skills, organization and flair needed to ensure guests expectations are met while driving sales and being able to work well as part of a team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor (L5)
The Raffles Hotel (AVC)
Applecross, WA
01.2024 - 05.2024
- Performed opening and closing duties including restocking supplies.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Duty Manager
The Claremont Hotel (AVC)
Claremont, WA
01.2023 - 11.2023
- Communicated with other managers & supervisors to maintain optimal staffing levels.
- Manage employee performance through coaching & counseling.
- Improved employee skills & increase team value with new training opportunities & empowering leadership.
- Oversaw day to day operations and closing procedures.
Bar Manager
Sweetwater Rooftop Bar (AVC)
East Fremantle, WA
08.2019 - 11.2022
- Oversaw the daily opening & closing procedures as an Approved Manager.
- Developed new cocktail and wine lists.
- Prepared bartender, bar back schedules & cross trained staff to meet business demands.
- Inspected incoming shipments to verify quality, quantity & freshness of goods.
- Engaged with dissatisfied guests, sought resolutions & addressed issues with staff.
Beverage Manager
Blue Water Grill Steakhouse (Fraser's Group)
Applecross, WA
02.2015 - 01.2019
- Responsible for the daily running of the restaurant bar as well as overseeing beverages used by other departments.
- Created new cocktail, wine and beverage menus.
- Maintained daily stock control, ordering and monthly stock takes.
- Trained & developed staff on procedures, product knowledge & guest service.
Bar Manager
The Elkhorn Resort
Clear Lake, Manitoba, Canada
12.2011 - 08.2014
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Bartender
The Keg Steakhouse
Vancouver, B.C, Canada
06.2011 - 12.2011
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
Education
Cert 3 - Marine Resort & Dive Management
Perth School of Hospitality & Tourism
Perth, WA12-2002
Skills
- Operations Management
- Team Development
- Training and Mentoring
- Bar Management
- Customer Relations
- Beverage Knowledge
- Barista
- Advanced Cocktail Knowledge
- Supervisory Experience
- Supply Ordering
Languages
English
Full Professional
Certification
- Approved Manager
- RSA
- Drivers License
Affiliations
- Golf
- Softball
- Active Outdoor Activities
References
References available upon request.
Timeline
Supervisor (L5)
The Raffles Hotel (AVC)
01.2024 - 05.2024
Duty Manager
The Claremont Hotel (AVC)
01.2023 - 11.2023
Bar Manager
Sweetwater Rooftop Bar (AVC)
08.2019 - 11.2022
Beverage Manager
Blue Water Grill Steakhouse (Fraser's Group)
02.2015 - 01.2019
Bar Manager
The Elkhorn Resort
12.2011 - 08.2014
Bartender
The Keg Steakhouse
06.2011 - 12.2011
Cert 3 - Marine Resort & Dive Management
Perth School of Hospitality & Tourism
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