Parker Moyo
Northcote,VIC
Summary
Highly experienced over the last 10 years in the world of hospitality and knowledgeable within business environments.Known to be a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Operations Manager
Bistro Morgan
06.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
International Entrepreneurship
Marange Mines Pty (Family Business)
07.2010 - Current
- Formulating with day to day logistics.
- Mapped income generating strategies to grow revenue.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Usually working from home if needed to attend meetings or emails.
Store Manager
Baretto Espresso Bar &Amicus Espresso
04.2022 - 08.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Head Barista
Porta Via Espresso
02.2018 - 02.2020
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Monitored customer feedback to improve barista performance and customer service.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created new training guidelines, and provided staff orientation and training.
Data Analyst
Identity Creative
08.2016 - 12.2017
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
Barista Shift Supervisor
The Daily Kitchen & Bar
02.2012 - 06.2016
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
Marketing & Finance -
RMIT University
Melbourne, VIC11.2016
High School Diploma -
The British International School
New Delhi,India05.2010
Skills
- Customer Service
- Contract Management
- P&L Management
- Incidents Management
- Team leader
- Problem Solver
Additional Information
Contact via email or mobile if you need references
Timeline
Store Manager
Baretto Espresso Bar &Amicus Espresso
04.2022 - 08.2022
Operations Manager
Bistro Morgan
06.2020 - Current
Head Barista
Porta Via Espresso
02.2018 - 02.2020
Data Analyst
Identity Creative
08.2016 - 12.2017
Barista Shift Supervisor
The Daily Kitchen & Bar
02.2012 - 06.2016
International Entrepreneurship
Marange Mines Pty (Family Business)
07.2010 - Current
Marketing & Finance -
RMIT University
High School Diploma -
The British International School
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