Summary
Overview
Work History
Education
Certification
Professional Skills And Attributes - Areas Of Expertise
References
Timeline
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Parminder Kaur

Riverstone,NSW

Summary

Dedicated and compassionate professional seeking a rewarding career change from receptionist to care worker in Australia. Eager to leverage strong interpersonal and organizational skills to make a positive impact on the lives of individuals in need of care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Residential Support Worker

Bupa Aged Care
11.2023 - 12.2023
  • Completed 120 hours of work experience in aging care as part of Certificate III individual support program.
  • Assisted with activities of daily living, including personal care, mobility assistance, meal preparation, and medication reminders.
  • Engaged in social ans recreational activities to enhance well-being of elderly residents.

Office Assistant

Gurmehar Groups PTY LTD.
08.2022 - 03.2023
  • Established administrative work procedures to track staff's daily tasks.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.

Front Desk Receptionist

Imperial Refrigeration - Samsung Service Centre
02.2017 - 12.2020
  • Greet and welcome guests in person and on phone; answer and direct inquiries to designated department
  • Maintain logbooks, including sign-in/out logs, front desk expenditures, and calls received
  • Obtained authorization for services and updated customers on repair status of Mobiles, Laptops, TV and other products
  • Calculated bills for services rendered and collected and processed customer payments
  • Pick up and sort daily incoming correspondence and deliver sorted mail to addressees
  • Maintain executive managers’ calendars by planning and scheduling conferences, teleconferences, and travel
  • Develop and utilize effective filing and retrieval systems and maintain office supplies by placing orders and evaluating new products.

Front Desk Receptionist

Foston Engineers
05.2015 - 02.2017
  • Interacted with customers by phone, emails, or in-person to provide information
  • Managed all incoming documents whether by paper or electronically according to agency procedures including, but not limited to sorting, labeling and distributing- faxes, mail, secure email and drop-offs
  • Monitored supplies/maintenance needed for data distribution equipment when supplies are low and/or contact Budget for repairs/maintenance to fax machine
  • Maintained clean reception area to promote positive, professional environment for clients
  • Maintained timelines and accuracy while preparing daily in-out of staff for 35 employees.

Education

Bachelor of Commerce -

Correspondence of Delhi University, India
Delhi
2002

Certification

Certificate III in Individual Support in Ageing

Professional Skills And Attributes - Areas Of Expertise

  • Information Technology Skills
  • MS Office Package: Microsoft office (Word, Excel, Access, PowerPoint, Outlook Express), Windows, Internet
  • Communication and Organisational Skills
  • Language skills – English (written and verbal)
  • Ability to work autonomously and as part of a team.
  • High-level organisational and time-management skill.
  • Hardworking, adaptable, and flexible.
  • Keen to improve knowledge and efficiency.

References

Eve Basso

Community Services Teacher

Eve.Basso@tafensw.edu.au

Timeline

Residential Support Worker

Bupa Aged Care
11.2023 - 12.2023

Office Assistant

Gurmehar Groups PTY LTD.
08.2022 - 03.2023

Front Desk Receptionist

Imperial Refrigeration - Samsung Service Centre
02.2017 - 12.2020

Front Desk Receptionist

Foston Engineers
05.2015 - 02.2017

Bachelor of Commerce -

Correspondence of Delhi University, India

Certificate III in Individual Support in Ageing

Parminder Kaur