Parminder Kaur
Thornlie
Summary
Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support worker
Hendercare
12.2022 - Current
- Assisted clients with personal care and daily living needs to maintain dignity, self-esteem, and general wellness.
- Supported clients in setting and achieving individual goals, encouraging independence and social skill development.
- Transported clients safely to medical appointments, shopping, and community activities, promoting social inclusion.
- Built trusting relationships with clients and families through empathetic communication and respect.
- Encouraged community participation and physical activities to enhance wellbeing and personal growth.
- Monitored health conditions, administered medications, and promptly reported changes to healthcare professionals.
- Coordinated healthcare appointments to ensure clients maintained consistent access to essential services.
- Maintained accurate client records and progress reports, ensuring continuity of care across service providers.
- Provided crisis intervention and de-escalation support, prioritising client safety in challenging situations.
- Mentored and supported new staff by sharing best practices and modelling client-centred care.
- Adapted quickly to changing work environments while maintaining professionalism and productivity.
Disability Support Worker
All Time Care Services
11.2021 - 09.2022
Disability Support Worker
AvocadoCare
03.2021 - 09.2022
Education
Graduate Diploma - Management
Macallan College
11.2026
Diploma - Community Services
Australian Technical College
10.2024
Disability Certificate IV - undefined
Intercare Training
11.2022
Master of Science - Enterprise System
Federation University
11.2019
Skills
- Personal care and grooming assistance
- Daily living support (meal preparation, mobility, hygiene)
- Strong verbal and written communication
- Active listening and empathy
- Appointment and medication management
- Time management and organisation
- Team collaboration and staff networking
- Risk awareness and workplace health & safety compliance
- Computer literacy (documentation, client records, reporting)
- Cultural sensitivity and diversity awareness
- Flexible and adaptable in dynamic care environments
- Needs assessment and observation skills
- Mobility assistance
Certification
- Provide First Aid
- Manual Handling
- Provide CPR
- Administration of Medication
Languages
English
Hindi
Punjabi
Timeline
Support worker
Hendercare
12.2022 - Current
Disability Support Worker
All Time Care Services
11.2021 - 09.2022
Disability Support Worker
AvocadoCare
03.2021 - 09.2022
Diploma - Community Services
Australian Technical College
Disability Certificate IV - undefined
Intercare Training
Graduate Diploma - Management
Macallan College
Master of Science - Enterprise System
Federation University
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