Parminder Singh
Kurralta park,Australia
Summary
With proven expertise at APT Training Solutions, I have successfully overseen system administration, incorporating Microsoft 365, SharePoint, and automation to boost productivity. My expertise in Linux administration, network diagnostics, and security oversight facilitates smooth IT infrastructure management. Moreover, my leadership role at McDonald's Australia improved my skills in streamlining processes, increasing team efficiency, and boosting customer satisfaction. As a strategic problem-solver who loves creativity, process automation, and efficient operations, I excel in vibrant IT settings that require technical skills and forward-thinking solutions.
Overview
2025
2025
years of professional experience
Work History
System Administrator
APT TRAINING SOLUTIONS
05.2022 - Current
- Installed and configured hardware, software, and network components, ensuring system efficiency.
- Managed user accounts, authentication protocols, and access permissions, resolving login issues.
- Provided technical support, prioritizing and resolving high-volume IT service requests efficiently.
- Oversaw LMS operations and 3CX VoIP call queuing system, optimizing communication workflows.
- Researched and implemented emerging technologies to enhance system performance.
- Customized and maintained Microsoft 365 and SharePoint, aligning with business needs.
- Developed automation scripts to streamline repetitive tasks and improve operational efficiency.
- Performed system backups and disaster recovery operations, ensuring business continuity.
- Configured and managed email servers and security protocols, maintaining secure communication.
- Collaborated with cross-functional teams to define and implement technical requirements.
Learning Management System (Internship Project)
APT TRAINING SOLUTION
05.2022 - 07.2022
- Built LMS and deployed to VPS server.
- Created training materials for courses while ensuring efficient enrolment processes.
- Developed educational tutorial content for instructors, management staff, and students.
- Evaluated LMS system for effectiveness in meeting user requirements.
- Adapted instructional resources for compliance with new standards.
Shift Manager
MCDONALD'S AUSTRALIA
03.2018 - 06.2021
- Formed a highly productive shift team through optimized scheduling and task delegation.
- Contributed to the consistent achievement of restaurant objectives through proactive teamwork.
- Assisted HR teams in identifying and developing ideal candidates for leadership roles.
- Utilized problem-solving skills to successfully address and resolve customer concerns, resulting in improved satisfaction.
C Programming Bootcamp
42 Adelaide
- Using shell in Linux
- Re-coded core C library functions according to The Norme specifications using only permitted functions.
- Participated in collaborative efforts, boosting the skills of all team members.
- Evaluate and provide feedback on peer projects.
Education
BACHELOR OF INFORMATION TECHNOLOGY -
Federation University
01.2021
Skills
- Systems Engineering & Integration
- Microsoft Windows & Microsoft 365
- Linux System Administration
- Network Administration & Troubleshooting
- Firewall Configuration & Security
- Server Maintenance & Optimization
- Network Traffic Analysis (Wireshark, VPN, Monitoring Tools)
- SQL & Shell Scripting
References
References available upon request.
Timeline
System Administrator
APT TRAINING SOLUTIONS
05.2022 - Current
Learning Management System (Internship Project)
APT TRAINING SOLUTION
05.2022 - 07.2022
Shift Manager
MCDONALD'S AUSTRALIA
03.2018 - 06.2021
C Programming Bootcamp
42 Adelaide
BACHELOR OF INFORMATION TECHNOLOGY -
Federation University
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