Parminderjit Kaur
Melbourne,Vic
Summary
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven Type skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Skills
La Sera
Doreen, VIC
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Enhanced company reputation with exceptional customer service skills that consistently exceeded client expectations.
- Demonstrated exceptional customer service skills when interacting with patrons, resolving issues quickly and professionally.
- Participated in staff training programs to enhance product knowledge and improve customer service skills.
- Managed high call volumes with exceptional customer service skills, resolving issues promptly and accurately.
- Built positive relationships with clients and customers through exceptional customer service skills and attentive problem-solving abilities.
Chef
The Elephant and Wheelbarrow
Melbourne
11.2018 - 08.2022
- Cook and present dishes
- Oversee food preparation
- Monitor equipment quality
- Estimate food requirements.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Education
Diploma of Hospitality -
Acumen Institute of Further Education
01.2021
Certificate IV in Commercial Cookery -
Acumen Institute of Further Education
01.2019
Certificate III in Commercial Cookery -
Acumen Institute of Further Education
01.2018
Skills
- Work under pressure
- Reliable
- Hard worker
- Determination
- Motivated and focused
- Teamwork
- Customer Service
Certification
Vic Drivers Licence, VIC Roads, 07/24/2026
Timeline
Chef
The Elephant and Wheelbarrow
11.2018 - 08.2022
Customer Service Skills
La Sera
Diploma of Hospitality -
Acumen Institute of Further Education
Certificate IV in Commercial Cookery -
Acumen Institute of Further Education
Certificate III in Commercial Cookery -
Acumen Institute of Further Education