Parmvir Kaur
Ballarat
Summary
Front Of House Team Member
Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Dedicated professional with experience in a fast-paced restaurant environment. Skilled at providing exceptional customer service and preparing delicious dishes for customers. Proven ability to consistently meet high standards of cleanliness and safety. Committed to ensuring a pleasant dining experience for all customers. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Front of House Employee
Meigas
Ballarat
08.2022 - Current
- Provided exceptional customer service in a high-volume dining environment.
- Managed guest seating and coordinated wait times effectively.
- Assisted with menu explanations and recommendations to enhance guest experience.
Head Barista and Manager
SmokeyTown cafe and restaurant
Creswick
08.2019 - 10.2025
- Making Coffees.
- Arranged tables and decorations according to client specifications.
- Operated cash register efficiently and accurately processed payments for customers' orders.
- Performed opening duties such as setting up tables, chairs, utensils, napkins.
- Greeted customers upon arrival and ensured they had an enjoyable dining experience.
- Resolved customer complaints in a timely fashion while maintaining a positive attitude.
- Worked with coworkers to complete tasks.
- Managed daily coffee preparation and beverage service for high-volume operations.
- Trained and mentored junior baristas on coffee techniques and customer service.
Front Of House Team Member
Grooves train delacombe
Ballarat
12.2022 - 03.2023
- Used manual or electric appliances to clean, peel and trim foods.
- Rang up customers and processed cash, credit card and digital payments through register system.
- Resolved customer complaints in a timely fashion while maintaining a positive attitude.
- Operated cash register for processing student payments in cafeteria.
- Managed seating arrangements in compliance with restaurant policies.
Front Of House Team Member
Indian grill restaurant
Ballarat
02.2020 - 06.2021
- Transported food orders from kitchen to proper tables.
- Transported food items from kitchen and presented to guest tables.
- Greeted customers upon immediate arrival, offering assistance.
- Cleaned and organized front of house to maintain optimal health and safety practices.
- Loaded dishes, glasses, and tableware into dishwashing machines.
Education
Masters Of Technology - Software Engineering
Federation university
BallaratCertificate In Comerical Cookery - Cookery
Australian Institute of Entrepreneurship
Melbourne, VICSkills
- Constructive Feedback
- Restaurant Operation
- Brand Loyalty
- Operational Efficiency
- Member Support
- Customer Engagement
- Cash Control
- Positive Reinforcement
- Mentoring
Availability
Full day, from 4 pm, from 5 pm, from 4 pm, from 5 pm, from 5 pm Tuesday: Full day Wednesday: from 4 pm Thursday: from 5 pm Friday: from 4 pm Saturday: from 5 pm Sunday: from 5 pm
References
Raj Singh, Manager/Owner, SmokeyTown Cafe And Restaurant, (043) 491-6006, satwantsinght71@gmail.com
Personal Information
Date of Birth: 08/29/96
Timeline
Front Of House Team Member
Grooves train delacombe
12.2022 - 03.2023
Front of House Employee
Meigas
08.2022 - Current
Front Of House Team Member
Indian grill restaurant
02.2020 - 06.2021
Head Barista and Manager
SmokeyTown cafe and restaurant
08.2019 - 10.2025
Masters Of Technology - Software Engineering
Federation university
Certificate In Comerical Cookery - Cookery
Australian Institute of Entrepreneurship