Parneet Kaur
Perth,WA
Summary
At the National Institute of Technology, I enhanced office efficiency and customer satisfaction by streamlining administrative systems and fostering strong client relationships. My expertise in office management and team collaboration led to significant brand visibility and operational cost reduction, showcasing my ability to blend hard and soft skills for impactful results. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
General Administrator
National Institute of Technology
2023.09 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Provided exceptional customer service, addressing inquiries in a timely manner and resolving issues effectively.
- Assisted in developing marketing materials that helped increase brand visibility and drive sales growth.
- Supported executive leadership by managing schedules, coordinating travel arrangements, and preparing meeting materials as needed.
- Monitored office inventory levels, replenishing stock efficiently while minimizing waste or excess spending on supplies.
- Ensured compliance with industry regulations by regularly updating policies, procedures, and documentation accordingly.
- Collaborated closely with other departments to support their specific needs while fostering cross-functional teamwork within the organization.
- Maintained accurate records using database management software, ensuring prompt retrieval of essential information when needed.
- Managed daily operations, maintaining a well-organized and functional working environment for all staff members.
- Reduced operational costs with prudent budget management and resource allocation.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
Education
DIploma of Information Technology (Networking) - Information Technology
National Institute of Technology
04.2025
Skills
- Office Management
- Document Preparation
- Onboarding Assistance
- Records Management
- Expense Tracking
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Team Collaboration
- Decision-Making
Certification
- Cisko Certifications
- Microsoft Azure
- Microsft Office
- CompTIA Certification
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
General Administrator
National Institute of Technology
2023.09 - Current
DIploma of Information Technology (Networking) - Information Technology
National Institute of Technology
- Cisko Certifications
- Microsoft Azure
- Microsft Office
- CompTIA Certification
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