PARNEET kaur
Adelaide,SA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably as a Front Desk Supervisor at Basant Restaurant. Excelled in guest relations and problem-solving, significantly enhancing customer satisfaction and repeat business. Skilled in mobility assistance and workplace safety, demonstrating a commitment to excellence and continuous improvement.
Overview
2
2
years of professional experience
Work History
Personal Support Worker
Helping Hand
06.2024 - Current
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Assisted residents with daily living activities, promoting independence and wellbeing.
- Assisted residents in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Pizza Chef
Pizza Patrol
03.2024 - 06.2024
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
- Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
- Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
Bartender Supervisor
Pirates of Grill
11.2023 - 01.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Front Desk Supervisor
Basant Restaurant
03.2023 - 06.2023
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
Education
Masters of International Hotel Management - Hospitality Administration And Management
International College of Hotel Management (ICHM)
Adelaide, SA10-2026
Skills
- Mobility assistance
- Pizza making
- Task delegation
- Guest relations
- Personal hygiene assistance
- Workplace safety
- Problem-solving skills
- Alcohol awareness
Timeline
Personal Support Worker
Helping Hand
06.2024 - Current
Pizza Chef
Pizza Patrol
03.2024 - 06.2024
Bartender Supervisor
Pirates of Grill
11.2023 - 01.2024
Front Desk Supervisor
Basant Restaurant
03.2023 - 06.2023
Masters of International Hotel Management - Hospitality Administration And Management
International College of Hotel Management (ICHM)
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