Parneet Kaur
15 Willana Avenue Hamlyn Heights,VIC
Summary
Result-driven Marketing Customer Service Representative with background in developing effective marketing strategies and providing exceptional customer service. Strengths include ability to analyze market trends, create targeted campaigns, and build strong relationships with diverse stakeholders. Have contributed significantly to customer base growth and brand visibility in previous roles. Possess excellent communication, problem-solving skills, and deep understanding of consumer behavior.
Overview
1
1
year of professional experience
Work History
Customer service
Pekish
09.2024 - 04.2025
- Greeted guests and provided exceptional customer service.
- Developed strategies to improve customer service performance.
- Documented all activities related to customer service requests.
- Generated detailed reports on all customer service activities.
- Provided customer service by answering inquiries from customers.
- Provided excellent customer service to all customers.
Barista
Cafe 26
02.2024 - 09.2024
- Maintained clean and organized workspace to enhance productivity and safety.
- Promoted welcoming atmosphere by greeting customers and addressing needs promptly.
- Interacted pleasantly with customers during busy periods to foster a positive environment.
Education
MBA - Business
Zba Business School
Melbourne, VICMp High School
Panipat, HarSkills
- Customer service and support
- Feedback analysis
- Sales promotions
- Checkout operations
- Relationship management
Personal Information
Timeline
Customer service
Pekish
09.2024 - 04.2025
Barista
Cafe 26
02.2024 - 09.2024
MBA - Business
Zba Business School
Mp High School
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